Operations | Monitoring | ITSM | DevOps | Cloud

From Metrics to Valuable Insights: Incident Post-Mortem Reports

IT organizations, such as managed service providers (MSPs), deploy incident alerting and on-call management solutions to accelerate software delivery and ensure seamless customer experiences. Incident alert management platforms orchestrate the distribution of alerts to ensure that technicians continue to maintain system uptime and minimize service disruptions.

Troubleshooting Outages at 3 AM with Alert Response

Imagine you are an on-call engineer, who receives an alert at 3 AM in the morning informing you that customers are experiencing high latency on your website, and are unable to shop. Being an Incident response coordinator myself at Sumo Logic, I can tell you, I don’t envy being that engineer. If this alert fired, this is what would likely follow: The biggest challenge is how to gather this information quickly, so you can decide whether to jump out of the bed or go back to sleep.

Sumo Logic Extends Monitoring for AWS Lambda Functions Powered by AWS Graviton2 Processors

Organizations are constantly trying to maintain pace with users' expectations and desires from a digital experience. These users expect an experience that constantly changes based on their preferences and behavior, which means innovating quickly and improving software is critical to user happiness and driving business success.

Introducing Sensu Plus: An Integrated Analytics Solution for All Sensu Users

As part of its recent acquisition of Sensu, Sensu Go is now part of the Sumo Logic Continuous Intelligence Platform, empowering enterprises and developers to quickly get real-time insights from unstructured data for troubleshooting, performance improvement, and security across dynamic multi-cloud infrastructure.

Strategies to Secure a Digital Workplace

Digital workplace solutions have played a huge role in streamlining the shift to remote work. It has improved the employee experience and organizational productivity and made work-from-home almost as smooth as in-office work. While it has certainly made work life easier for both employees and managers alike, from a cybersecurity standpoint, having a single integrated interface with all the data from the organization in one place leaves the company vulnerable.

Delivering a seamless customer experience and high-level services

The digital economy is placing new demands on businesses of all sizes for smarter services and the capability to work from anywhere. When we at Sify Technologies in India see a challenge like this, we say, “Bring it on,” and this is how we break down the barriers to innovation. Sify is India’s most comprehensive information and communications technology (ICT) solutions and services provider.

Qovery raises $4m to build the future of the Cloud

I am thrilled to announce that we have raised a $4M seed round with top notch investors. Join us in building the future of the Cloud - we are hiring! ----- The round is led by Crane and joined by Speedinvest, with participation from Techstars and angels including Alexis Le-Quoc (CTO and co-founder at Datadog) and Ott Kaukver (CTO at Checkout, ex CTO at Twilio).

Achieving PCI DSS Compliance in the Cloud

In the current digital world, businesses should ensure that they protect cardholders’ data at all costs. As such, any business that stores, processes, or transmits cardholder data or any other sensitive information should comply with the latest Payment Card Industry Data Security Standards released in 2018. However, this can be overwhelming for most decision-makers. Below is a guide on how you can achieve PCI DSS compliance for your cloud operations.