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Learn how to set up and manage Dedicated Lines in OnPage. In this step-by-step tutorial, we’ll walk through how to configure your Dedicated Lines to control how incoming calls are received, processed, and routed. You’ll learn how to:✓ Configure basic line details✓ Customize call processing behavior✓ Set up interactive routing menus✓ Add caller instructions and prompts✓ Review and save your Dedicated Line settings.

Welcome to the OnPage Dispatcher Console, your central hub for messaging activity and performance insights. In this video, we’ll walk through the main dashboard and show how it gives dispatchers a consolidated view of messaging activity, performance metrics, on-call status, and upcoming schedules, all in one place. See how the OnPage Dispatcher Dashboard helps teams stay informed and maintain visibility into critical communications.

Need to keep your OnPage schedule in sync with your calendar? In this step-by-step video, we’ll show you how to share an OnPage Web Management Console schedule with your personal Google Calendar or Outlook Calendar. You’ll learn how to: Copy your OnPage schedule subscription URL Add it to Google Calendar Add it to Outlook Calendar Keep your OnPage schedule accessible alongside your other calendar events.

Learn how to delay OnPage notifications for a defined period so alerts can be queued and sent later without interrupting the on-call team in real time. OnPage’s Delay Notifications option temporarily holds notifications during a scheduled window and delivers the queued alerts afterward as low-priority notifications. This is useful when teams want to reduce interruptions during certain hours at night for use cases that allow them to do so, or planned activities while still preserving alerts for later review.

Learn how to create and configure a message template in OnPage to make critical communication faster, more consistent, and easier for your team. OnPage message templates are predefined message formats that help teams standardize frequently used communications without having to compose every alert or message from scratch, and can be pulled up on both web message dispatcher and OnPage's phone app. In this step-by-step tutorial, we show you how to navigate to Settings then Template, create a new message template, and configure the information users will see when that template is selected.

Learn how to suppress OnPage notifications during a scheduled maintenance window so your on-call team isn’t unnecessarily alerted while planned work is underway. OnPage’s Suppress Notifications option temporarily prevents notifications from being sent during a defined period. This is especially useful during scheduled maintenance, planned downtime, testing, or other known activities that could otherwise generate unnecessary alert noise.

See how OnPage Dispatcher helps teams centralize and streamline time-sensitive communication. In this demo, a request is created in Dispatcher, routed to the appropriate on-call specialist, and tracked through acknowledgment and response. We also show how the communication is bi-directional, and responses can be seen within the dispatcher, with a complete audit trail.

A step-by-step guide for OnPage’s new web management console, including how to create a single contact and how to create multiple contacts at once by importing an Excel spreadsheet. Feel free to comment below with any questions! Whether you’re in IT or healthcare, OnPage helps teams manage critical alerting and communication to ensure urgent messages reach the right people at the right time. If you’re not yet using OnPage or want to see how it works, request a demo or speak with a member of our team to learn more.