Operations | Monitoring | ITSM | DevOps | Cloud

Helping Your IT Team's Productivity During the Pandemic

As the world braces for recession, you need your team in fighting shape to take on the economic challenges to come. An efficient use of resources while still maintaining high service standards is more important than ever. But that’s a tall order for IT leaders who may be managing a fully remote workforce for the first time. The processes and habits that worked to boost your team’s productivity while your direct reports all sat within earshot may not cut it when workers are remote.

300 Tickets & Counting: Clearing Up Confusion Over Multi-Factor Authentication

Most remote employees are probably familiar with a security practice known as multi-factor authentication (MFA), even if they cannot technically define it. If you’ve ever tried to complete an online purchase and were met with a string of security questions or received a one-time password (OTP) on your mobile device—then you’ve participated in an MFA process.

ANNOUNCING - Stackery Achieves AWS Lambda Ready Designation

Today we’re proud to share that Stackery has achieved the AWS Lambda Ready designation for continuous integration and delivery! This differentiates Stackery’s secure serverless delivery platform as fully integrated with AWS Lambda. It also shows our existing and prospective customers that Stackery is a uniquely valuable serverless platform and member of the AWS Partner Network (APN).

ServiceNow and AWS launch Cloud Call Center solution

Now more than ever, businesses are challenged to transform themselves into digital organizations to better serve employees, customers, and partners, more proactively, and in a more personalized way. Modern IT support is business-critical, and the demands on IT are growing exponentially, particularly amid the “new normal” of remote work. At the same time, business leaders are racing to envision and implement what their future work environments will look like.

InfluxDB Templates: Easily Share Your Monitoring Expertise

If you’re the resident expert in your company on a particular technology, you probably get asked a lot of questions about it: how to set it up, how to maintain it, how to monitor it. While it’s great to be recognized as the expert, all these requests for help can steal time away from your day job. Thankfully, we’ve got something that will help: InfluxDB Templates.

Splunk is Lambda Ready: Announcing a New Partnership with AWS

We are excited to announce that Splunk has partnered with AWS in launching a new AWS Service Ready program – Lambda Ready. This designation recognizes that Splunk provides proven solutions for customers to build, manage and run serverless applications. AWS Lambda Ready designation establishes Splunk as an AWS Partner Network (APN) member that provides validated integrations and proven customer success with a specific focus on observability and monitoring of Lambda Functions.

Google GSuite to Splunk HEC Configuration

Google Cloud recently expanded the list of GSuite audit logs that you can share with your Cloud Audit Logs, part of your organization’s Google Cloud’s account. This is awesome news and allows administrators to audit and visualize their GSuite Admin and Login activity in Splunk real-time via the same method used to stream Google Cloud logs and events into Splunk, using the Google-provided Pub/Sub to Splunk Dataflow template.

Key metrics for PostgreSQL performance monitoring

PostgreSQL offers flexibility on how data is stored and compared in a relational database. This is why it’s so popular among enterprises as a solution for their database requirements. Although PostgreSQL is quite reliable, database problems are inevitable, especially in large-scale environments. Ignoring these problems could result in a plunge in the productivity of your business.