Operations | Monitoring | ITSM | DevOps | Cloud

iGaming: Where Incident Management Meets Compliance

At times when players have multiple online choices and competition is fierce, safe betting and social responsibility is at the forefront of brand integrity. In fact, social responsibility has become a competitive edge for leading operators. Enter the era of the regulator. Regulation is now defining both the operator’s brand integrity and the player experience. Are online operators up to the regulation task? Some are, though some are not.

Introducing Kubernetes Enrichment Early Access

With more engineering teams adopting Kubernetes as their container orchestration platform, new challenges emerge in giving your entire team visibility into Kubernetes for monitoring, debugging, and deployment. We’ve heard consistent feedback from developers and infrastructure teams about the observability gaps that exist between underlying Kubernetes infrastructure and deployed services.

Five worthy reads: How augmented data management can pave the way for better decision-making

As there are more advances in data use, businesses must ensure they’re delivering value by utilizing all data sources present in their environments. Irrespective of the source of data, be it operational or transactional systems, smart devices, social media, video, or text, it’s what the business does with the data available that determines its value strategy.

Why Monitor Cloud and On-Premise Infrastructure together?

Data centers and cloud are undoubtedly an integral part of business continuity strategies of companies to run operations with a distributed workforce amid the lockdown successfully. The Covid-19 outbreak and the resultant work from home policies have pushed businesses across globe increase in adoption of cloud infrastructure services up by 80%. Managing the entire suite of enterprise technology is not easy for businesses that have several vendors on board.

Root Cause Analysis: Uptime.com Problem Solving Tools

You manage one of the world’s largest messaging platforms. It’s the middle of the afternoon and you are feeling confidence set in. Your company has recently beefed up its capacity, and performance has never been better. You’re about to step out for a late lunch when a drop in metrics starts triggering alarms. What do you do? *record scratch* Yep, that’s me. You’re probably wondering how I ended up in this situation…

Use HAProxy Response Policies to Stop Threats

HAProxy gives you an arsenal of sophisticated countermeasures including deny, tarpit, silent drop, reject, and shadowban to stop malicious users. There are two phases to stopping malicious users from abusing your website and online applications. Step one is detection, step two is deploying countermeasures. HAProxy is more powerful than nearly every other load balancer when it comes to both detection and countermeasures.

Hosting Virtual Workshops

The global health crisis of 2020 has changed the ways tech experts are able to share their expertise. Community leaders who formerly taught technical workshops at local Meetups and big in-person conferences are forced to find new ways to connect with audiences. But the technology industry is agile and adaptable, and innovators and educators aren’t letting distance stop them from spreading knowledge. A new world of digital events has been born.

5 Tips For Creating a Fantastic Self-Service Portal

Help me help myself, or I’m out – is the new mantra this ‘always on-demand’ generation is using to get things done. They want solutions, and they want solutions now. The strong presence of technology surrounds millennials and gen Z. They prefer instant workarounds and minimal human interaction. So, it is only natural to add the self-service technology that has apparent benefits for meeting millennial consumer behavior.