Operations | Monitoring | ITSM | DevOps | Cloud

Every SRE team operates services it cannot see into: a vendor binary, an inherited legacy deployment, a container whose owning team dissolved two reorgs ago. The routes are undocumented, the dependencies are unknown, and when a request takes 130 milliseconds nobody can say whether that time is application work or a wait across a network boundary.

StatusGator now monitors more than 10,000 services. Cloud platforms, AI tools, payment providers, communication apps, developer infrastructure, school software, business SaaS: if your team depends on it, there is a good chance we are already checking its status page. We started in 2015 with a few hundred providers and one idea, that nobody should have to keep multiple vendor status pages bookmarked to find out why the office suddenly cannot log in.

From infrastructure health to end-user experience.

Coralogix has spent years building metrics infrastructure that handles high cardinality and high dimensionality without flinching, with governance, usage visibility, and cost optimization built into the platform, and recognized industry delivery to show for it. Today that infrastructure takes its biggest step yet. We have rebuilt the metrics engine from the ground up, with a new pricing model, a set of new capabilities, and a tripled fair usage allowance to enjoy them in.

FinOps spent a decade making cloud spend predictable, and teams now point the same discipline at a workload that behaves nothing like a virtual machine. In the FinOps Foundation’s State of FinOps 2026 survey, drawn from 1,192 practitioners representing more than $83 billion in annual cloud spend, 98% now manage AI spend, up from 31% two years earlier. The main driver for this was agents.

Most teams can describe their GDPR obligations. Far fewer can produce the records that prove they met them. That gap is where GDPR compliance gets hard. The regulation reads as legal text, so it usually gets treated as legal work. About a third of it lands on the IT team instead: records of what you process, security controls that have to hold up, and deadlines measured in hours. Nobody asks for that evidence on a quiet week.

How do you resolve an outage your organization has no authority to fix? A managed database drops into read-only mode and stops accepting writes. There's no host to reach, no configuration file to edit, and no restart command available to your engineers. Cloud incident management begins at that boundary, where the response depends on a support channel and a provider status page. Plenty of what you already know still applies here.

Why modernization is no longer optional - and how middleware holds the key to economics, resilience, and intelligent operations.

The secret sauce that powers Agentic Development Environments (ADEs) like Kepler is a little thing called the Agent Client Protocol (ACP). In this context, Kepler is the Client and harnesses like Claude Code and the Codex CLI are the Agents. We’re going to go over some of the details about how it works, how we use it at GitKraken, and how the protocol may be changing for the better.

Twenty years ago at RMIT, I became preoccupied with a question that sounded technical but was really about corporate value: could you predict how difficult a company would be to acquire by looking at the shape of its APIs? It was 2006. I was completing Honours in a Bachelor of Applied Science in Software Engineering, and the brief for my research project was unusually open: find an impactful software research hypothesis that hasn’t been done before.