Operations | Monitoring | ITSM | DevOps | Cloud

It’s 2 a.m. An alert fires. You acknowledge it, pull up the monitoring dashboard, and immediately hit a wall: Which team owns this? What services does it impact? Worse: this is the third time this month you’ve been paged for the same issue, and you still don’t have a clear path to fix it. What should take minutes stretches into hours of Slack threads, escalation guesswork, and frantic context gathering.

At the 2026 India AI Impact Summit in February 2026, 92 countries and international organizations (including the US, China, and the UK) signed a preliminary agreement that positions AI as both a development tool and a shared global responsibility. “India will not be a mere consumer in the AI age. We will be the creators, the builders, and the exporters of intelligence and we are proud to be able to participate in that future.” Gautam Adani, chairman of the Adani Group.

Monitoring tools track what’s happening across your systems and send a Slack message or email when something looks off. But they don’t call anyone and they don’t escalate the incident. If that Slack message goes unseen at 3 AM on a Saturday, the incident just sits there until someone opens their dashboard. Incident alerting fills this gap. When an incident triggers, it contacts the right person directly through a phone call or their preferred channel.

Years back I sat in on a platform evaluation with a customer who spent forty-five minutes of the meeting focusing on one thing: their custom PHP content management system. They had opinions about the CMS. Strong opinions. They had benchmarks, a migration plan, a proof of concept. They had a diagram. They had questions about the deployment pipeline for this CMS that were, for a single application, more thoroughly considered than most organizations' entire infrastructure strategies.

On April 7, Anthropic announced that its Claude Mythos Preview model had autonomously identified thousands of high- and critical-severity zero-day vulnerabilities across every major operating system and every major web browser. Over 99% of them were unpatched the day of disclosure. Two weeks later, on April 21, Mozilla said it had used the same model to find and patch 271 vulnerabilities in the latest Firefox release.

Agentic coding tools like Claude Code and Codex have taken centre stage and inserted themselves into the critical path of software development. This shift has happened fast, and for most teams, the visibility hasn’t caught up. Until now we’ve been evaluating our vibe coding the same way – on vibes. You might say “this feels faster” or “that seems like a better approach”. That’s not going to scale.

What happens when your Infrastructure as Code management strategy works perfectly in dev, scales reasonably well in staging, and then quietly fractures across seventeen production workspaces because nobody documented which Terragrunt wrapper goes with which AWS account? You spend Friday afternoon reverse-engineering DRY patterns that made sense six months ago, wondering why your team is managing three different IaC execution engines with four incompatible workflow philosophies.

The release of Anthropic Mythos and Project Glasswing marks an exciting and pivotal new chapter in software development. As the industry advances, the speed and economics of vulnerability exploitation have fundamentally shifted. What once took weeks of manual reconnaissance can now be scaled rapidly through automated models. However, this is not just a security problem to solve. It is a massive engineering opportunity to build cleaner, more robust systems.

Recognized for AI-driven IT service management innovation and impact.

Two things happen when engineers first connect the Honeycomb MCP to their AI assistant. The first is the blank page problem. The Honeycomb UI gives you something to react to: a heatmap, a query builder, a trace to click into. An AI assistant gives you a cursor and nothing else. When you don't know where to start, that's a hard place to be. The second shows up right after you get past the first one. You ask a question, you get a confident-sounding answer, and you're not sure whether to trust it.