Operations | Monitoring | ITSM | DevOps | Cloud

Working for a company, you always want to think that your product or service is superior to the competition. As a Marketing executive, a major part of my job is to highlight why Ribbon is a leader in delivering IP Optical and Cloud & Edge solutions to the largest service providers, enterprises and critical infrastructure companies all over the world. But how do our customers perceive us? What do they really think of the Ribbon brand? How do we fare against our competitors in customers’ minds?

At the heart of RapidSpike is a development team who are passionate about pushing their abilities, learning new technologies and ultimately driving our software and product forward. We’ve researched and developed many cutting-edge features over the last 6 years but we’re shifting our focus this year. We’re taking a step back from new feature development in favour of upgrading, exploring and applying new technologies to existing functionality.

In today’s fast-paced digital world, your customers expect your services to be available 24 hours a day, seven days a week. If your services are unreliable, these customers will likely take their business elsewhere — and spread the word. To retain their business, you must understand and optimize your service and system health to ensure your services are reliable. Gauging your service and system health requires much more than knowing whether they’re on or off.

Service Accounts are "headless" Cloud 66 accounts - they are like team members that cannot log into the UI. They allow you to set up automation tasks or notifications that are not bound to a real person's account.

Time is invaluable. Besides being one of those can’t-argue-with universal truths, this is also one of the guiding principles behind Komodor; the promise behind our ‘troubleshooting efficiently and independently’ motto. ‘Pods Status and Logs’ is the latest of our timesaving features that enables you to quickly drill down in the pods of an unhealthy service, all from the comfort of your Komodor dashboard.

We recently attended the 2021 Cloud-Native Days Summit, where our co-founding CEO Ben Ofiri gave a lightning round talk on How to Troubleshoot Kubernetes With Confidence. In case you missed it, here’s a recording and transcript for your convenience.

The cloud native promise to be able to “build once, deploy anywhere” is nearly fulfilled. With containerization and Docker , we can build our applications and services for any environment, and set configuration at runtime. Well,… almost. Operating systems and apps still need to be compiled to execute on specific architecture types. Your software that’s been compiled for an AMD64 processor can’t run on an ARM-based machine, nor can one built for Linux run on Windows.

All of us here at Catchpoint are passionate about continuously innovating and improving our product to make our customers’ lives better. Part of this process involves regular product releases is – and this latest one, Hercules, is no exception. A big focus area for this release has been improving the usability, quality, and performance of the Catchpoint portal and agent.

At the moment I’m working at a tool for migrating Icinga 2 IDO history to Icinga DB . Sure, one could also run IDO and Icinga DB in parallel for one year and then switch to Icinga DB if they only care for the history of the past year. But the disadvantage is: one would have to wait one year. Nowadays (in our quickly changing world) that’s quite a long time.

Here is a quick round up of the newest product features, resources, and events!