Operations | Monitoring | ITSM | DevOps | Cloud

5 things you (maybe) didn't know N-able RMM could do

Throughout the training sessions I hosted at Empower 2021, I heard a lot of partners say things like, “I didn’t know we could do this” or “This is super useful and nice to know.” So I wanted to write a couple blogs to share some of the things partners were happy to learn about N-able™ RMM. Before I start, you can watch most of the sessions in the MSP Institute.

GitLab CI

In today’s world of software development, one of the most emphasized practices is CI, or Continuous Integration. Continuous Integration is the first step of the CI/CD pipeline and acts as an enabler for the whole DevOps mindset and methodology. CI is the foundation of modern software development. Given the fact that this is the first stage of a proper DevOps setup, it’s crucial that it must be done correctly.

3 Ways xMatters Can Ease Healthcare Incidents

Many organizations use xMatters to keep their services running and reliable. From technology businesses to complex enterprises, one particular industry that has overwhelmingly benefited from the use of xMatters is healthcare. In healthcare, speed and effectiveness are vital. Incidents are critical, and quality patient care is the highest priority.

IBM MQ 9.2.3 Streaming Queues: Your Integration Infrastructure (i2) Data Win

By now, you have probably seen the announcement for IBM MQ 9.2.3. The first thing to mention is that Nastel had support for 9.2.3 right away. Nastel Technologies is an integration infrastructure management (i2M) solutions company, and IBM MQ is at the heart of most enterprises’ integration infrastructure (i2). Nastel works with the IBM teams to ensure we are ready for any new releases and changes. One key enhancement included in 9.2.3 is the streaming queue.

IT Pros to the World: Bring IT On

That’s what they say. Bring it on. I’m ready for this. I’m prepared. But no one could prep for what happened and how things evolved, right? So is preparation not necessary after all? I’ve had numerous discussions with my colleague and fellow Head Geek Leon Adato about this topic, and we even created a video with the background theme of preparation vs. instant action. Leon is kind of a doctoral student in chaos theory—or so it seems—while I try to plan things out.

City of Seattle: Adding ITAM to Its ITSM Platform Improves Service Delivery While Optimizing Assets

Anyone thinking about embarking on the journey to extend their IT Service Management (ITSM) with IT Asset Management (ITAM) should have a sit-down with Jenny Rock from the City of Seattle. A 27-year technology veteran who began her career in the telecommunications industry, Jenny has been with the City of Seattle for 15 years — the last four as Product Engineer in what is now known as the Collaboration and Workplace Technologies division.

Ivanti Device and Application Control (IDAC) now supports MacOS!

In case you haven't heard the news.... Our beloved Ivanti Device and Application Control (IDAC) is no longer limited to just Microsoft Windows! With the release of IDAC 5.3 earlier this month, we have now expanded the platform support with a brand new MacOS agent. And with all the exciting features already included in the 5.3 release earlier this year (you can read more about the IDAC 5.3 release here) we have increased the functionality even more with the recently released Update 1 for IDAC 5.3.

GitOps Beyond Kubernetes

The idea to fully manage applications, in addition to infrastructure, using a Git-based workflow, or GitOps, is gaining a lot of traction recently. We are seeing an increasing number of users connecting their Shipa account with tools such as ArgoCD and FluxCD. Based on that, we conducted multiple user interviews to understand some of the challenges teams face when implementing GitOps, especially those introduced or faced by their developers.

Monitoring HAProxy Logs and Metrics with Sumo Logic

HAProxy is one of the world’s most innovative and highest-performing load balancing solutions. The load balancer is critical for enabling high availability and supporting the dynamic scaling of infrastructure within modern applications. Because of its importance, engineers need tools that can quickly and effectively diagnose any problems with the load balancer if they arise.