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ChaosSearch Named "Most Likely to be the Next Boston Unicorn" in Startup Boston's Community Awards

This week, ChaosSearch announced some exciting news -- we're honored to have been named Most Likely to be the Next Boston Unicorn in Startup Boston’s first-ever Community Awards! The award celebrates companies that have made extraordinary achievements in the startup ecosystem in Boston, and represents grassroots recognition from tech entrepreneurs, employees, investors, journalists, and educators in the region.

Welcome to the Now Platform Rome release!

Employees and customers want seamless experiences wherever work happens—in an office, a hospital, a manufacturing floor, at home, or on the go. To survive in the new world of hybrid work, companies must embrace digital platforms that empower their most important stakeholders. That’s why I’m thrilled to announce the Now Platform® Rome release, which is generally available to customers starting today.

Create a great end-to-end customer experience with Rome release

During the pandemic, companies that weren’t digitally enabled had great difficulty dealing with the massive disruption that hit them overnight. For me, this reinforced the lesson that great customer experience goes beyond simply boosting engagement or providing multiple touch points. Instead, customer-centric companies outperform by realigning operations and processes for better customer outcomes.

Now Platform Rome release delivers capabilities for hybrid work

The ways we live and work have fundamentally changed with remote working and hybrid work models becoming the norm. Digital transformation has taken on a new level of urgency to the point where its success or failure directly impacts an organization’s ability to prosper or even survive. More than ever, organizations need a single platform to enhance productivity, accelerate innovation, and engage their employees and customers, wherever they are.

Nexthink Named Customers' Choice in 2021 Gartner Voice of Customer Report

The Nexthink team is excited to announce that we have been recognized in the September 2021, Peer Insights ‘Voice of the Customer’ report. Customers submitted over 150 reviews with an overall star rating of 4.6 (out of 5) and an impressive 4.7 rating (out of 5) for ‘Support Experience’ as of July 2021. Our team at Nexthink takes great pride in this distinction, as customer feedback continues to shape our products and services.

Elastic named EMA Top 3 Award winner in Automatic End-to-End Observability

We are excited to announce that Elastic Observability has earned the Enterprise Management Associates Top 3 Award for Observability in 2021, a recognition of our commitment to empowering customers with products and features that advance digital transformation and solve real-life problems. This award is driven by EMA’s exhaustive, quantitative research into the top challenges and use cases facing developers, DevOps, SREs, IT professionals, and business professionals.

UptimeRobot August 2021 Update: Configurable Timeout, support improvements and Plesk extension

We’ve been busy this summer and introduced two new features last month – longer intervals and a grace period for recurring jobs monitoring (Heartbeat monitors). There is some good news this month too, so let’s get right into it!

Find the right person at the right time to fix the right issue with SCIM for Okta, Code Owners with GitHub, and more

If you know someone who actually likes managing work across projects, we’d love to meet this mythical being. Because we can’t imagine who enjoys hand-sifting through digital piles of notifications, prioritizing issues, then tracking down the right developer to assign the issue to. And once you’re done with that detective work, your engineer-of-the-hour may not even have access to the right tools to resolve the issue. Who’s got time for all this org chart spelunking?