Operations | Monitoring | ITSM | DevOps | Cloud

5G is in the process of transforming communications technology, enabling never-before-seen data transfer speeds and high-performance remote computing capabilities.

The telecom industry is in the midst of a massive shift to new service offerings enabled by 5G and edge computing technologies. With this digital transformation, networks and network services are becoming increasingly complex: RAN, Core and Transport are only a few of the network’s many layers and integrated components. Today’s telecom engineers are expected to handle, manage, optimize, monitor and troubleshoot multi-technology and multi-vendor networks.

Amidst the nonstop pace of work to constantly evolve today’s digital business, we can forget to take a moment out to think about how it is that we’re doing that work. A new series of ‘coffee break’ webinars aim to provide that opportunity by pausing to look at the ways humans can best work with observability data. In particular, Coffee Break with Helen Beal looks at improving the work done by different types of software engineers that leverage artificial intelligence.

When using services created by other people, it’s often neither obvious what they mean, let alone how to fix them. One of these error messages you might see when using Amazon API Gateway is “encoding not enabled”. The first question here is, what kind of encoding does this error message refer to? The first thought might go into the video or audio encoding direction and lead to a dead-end since you probably didn’t send any audio or video files.

Drawing a good network diagram isn’t hard to make, but it can be distressingly rare. Even network engineers with years of experience often draw network diagrams that are jumbled and hard to understand. As a network administrator responsible for the network, it’s vitally important you have a detailed understanding of your network topology. Without this information, even basic troubleshooting can be unnecessarily difficult.

Companies are juggling multiple servers, applications, transactions, and web services in the modern digital world. This brings out the difficulty of keeping track of it all. Here’s where web applications monitoring steps in and gives an in-depth overview of all applications’ performance. Let’s take a step back and dig into the basics of web application monitoring.

Operating systems are the foundation blocks of technology stacks in organisations. When considering an open source operating system for Finserv infrastructure, there are four factors that are key to any enterprise using it – maintainability, continuity, stability and security.

Seeing someone manage big projects makes it seem like an easy job. How long would it take to send emails to employees? It probably takes a minute to check your inbox or call a member of your team to give them an assignment. Actual project managers will tell you that this cannot be further from the truth. Sure, all those small tasks take a small amount of time but group them all and you get a shocking amount of time.

In this post, I will explain how to add Scheduled Events to your Status Page.

Drawing a good network diagram isn’t hard to make, but it can be distressingly rare. Even network engineers with years of experience often draw network diagrams that are jumbled and hard to understand.