The latest News and Information on IT Service Management, Service Desk and related technologies.
When a customer has a support question or needs help to solve an issue, they should encounter a smooth experience all the way through to resolution. But that’s not always the case. At ServiceNow, when customer feedback revealed areas ripe for improvement, our employees listened and upgraded two important support workflows: case creation and auto-agent. “We try to provide customers with self-service content,” explains Vikas S., a product manager at ServiceNow.
There is a large sum of assets and medical supply of which the healthcare industry has to keep a track of. Check-ups that are regular to surgeries and the supplies used in it, there is a long-list to it and it would lead to an employee investment of time, plus this technique is also open to human error. An organization always wants to keep good track and manage their supplies in a very effective way.
Technology leaders are expected to do a lot. Their business partners talk about evolution, agility, and the ability to change direction overnight in response to new and emerging threats and opportunities — with no loss of productivity. Keeping up with the pace of change while delivering on all the work that maintains the integrity and security of the business can be a daunting challenge.
There are several types of asset tracking technologies available such as barcode, QR code RFID GPS NFC IoT BLE. in this blog we will know about GPS devices and Asset tracking. GPS asset tracking can be used for which organization and why it is considered one of the best options for outdoor asset tracking. So, without wasting any time let us begin!
