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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

9 Reasons Your Business Needs Continuous Network Monitoring in 2025

Numerous technological advancements have made it easier to conduct financial transactions and business. However, cyber-attacks and network inefficiency remain a threat. That’s why your business needs continuous network monitoring. Keeping constant watch over the IT infrastructure of your business is crucial for its survival. It would be very disappointing for your thriving enterprise to come crashing down due to easily thwarted threats that went unnoticed.

Understanding Risk Appetite - a Critical Component of Exposure Management

Risk is inherent in any business. It’s how an organization understands and manages it that makes all the difference. From operational challenges to market volatility, regulatory changes and technological advancements, companies face a spectrum of uncertainties that could either generate growth or lead to losses. To effectively manage them, a business needs to set out a framework that helps it determine just how much risk it’s willing to accept in pursuit of its objectives.

A New C-Suite Role: The CFO + COO

The lines between executive roles are increasingly blurring, leading to the emergence of combined positions such as the Chief Financial Officer (CFO) and Chief Operating Officer (COO). This fusion aims to create a more cohesive strategy by aligning financial oversight with operational execution, driving efficiency, reducing costs, and fostering continuous improvement.

Cost Management and Efficiency Should Be In All Organizations

Effective cost management and operational efficiency are paramount for organizations aiming to thrive and maintain a competitive edge. By implementing robust cost management strategies and streamlining operations, companies can enhance productivity, reduce unnecessary expenditures, and foster both customer and employee satisfaction.

IT Process Automation Tools: Our Analysis of Automation Solutions For 2025

If you're looking into IT process automation tools, you’ve come to the right place. There's plenty of room for automation in IT, yet many organizations still miss out on its benefits. A recent survey shows that 82% of IT professionals plan to update or expand their automation tools to better manage complex, hybrid environments. This guide breaks down the keys to IT Process Automation, from system integration to Service Management, policy enforcement, and much more.

Top 9 Endpoint Management Software Solutions: Expert Picks

With cyber threats on the rise and IT environments growing more complex, organizations need reliable Endpoint Management software to ensure security, compliance, and operational efficiency. There are many endpoint solutions out there, so to help you out, we’ve put our extensive experience in IT Management and security into analyzing and narrowing down a list of the best platforms. We paired this with reviews and expert opinions to bring you the most informed recommendations.

The Role of Log Monitoring in Securing Hybrid Cloud Infrastructures

Hybrid cloud services have become a cornerstone for many businesses. These technologies, which combine the strengths of private and public clouds, assist enterprises in achieving their dreams of scalability, flexibility, and cost-efficiency. However, this added optimization comes at a cost, particularly with increased operational complexity and security concerns. To minimize cyber threats and secure their data, businesses must invest in more security solutions, such as log monitoring.