Operations | Monitoring | ITSM | DevOps | Cloud

A logistics company running 2,000 Android devices across 15 distribution centers manages that fleet through SOTI MobiControl, which pushes apps, enforces policies, and tracks location every day. None of that visibility used to reach the company's core IT inventory. The IT team filled the gap with a weekly CSV export that drifted out of date within days: a reassigned tablet kept showing under its old owner, and a decommissioned scanner stayed in the count for months after it was retired.

InvGate Service Management includes a no-code workflow builder that helps teams automate processes such as onboarding, access requests, and offboarding. Built-in Action Connectors extend those workflows beyond the platform, allowing them to retrieve information from external tools or trigger actions in them instead of stopping when another system is involved. You can keep processes moving across the tools your teams already use, reducing manual steps and keeping related actions connected.

For the last two years, enterprise AI strategy has largely focused on one thing: AI adoption.

At Nexthink’s DEX Day in Raleigh, NC, IT leaders shared how they’re tackling vulnerability response, compliance, and the growing expectations on end-user computing (EUC) teams.

How long would it take you to get one new line of code into the container running your payment service? In a lot of organizations, the answer runs to weeks, because the change has to clear a build owner, a test cycle, and a release window that nobody wants to open early. That timeline is why so much monitoring advice fails on contact. Most of it opens by telling you to add a library, rebuild the image, and push a new version. If you could do that this afternoon, you would have done it already.

How many containers are running in your production environment right now that nobody can see inside? A vendored service, a compiled binary, an application whose build pipeline left with the developer who wrote it: each one runs, serves traffic, and reports nothing. Instrumenting those workloads means a code change, a rebuild, and a redeploy, and on these containers none of the three are available.

IT teams don’t need another place to look for problems. They need a faster way to understand what is happening, decide what to do next, and act before disruption spreads. That has always been the promise of Workspace. It gives IT teams a conversational way to investigate issues, surface insights from Nexthink data, and understand what needs attention across the digital workplace. Now, Workspace is entering its next phase.