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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

RFID vs. Barcode Scanning for Inventory Management: Which One Fits Your Business Best?

When it comes to inventory management, businesses are constantly searching for efficient, reliable, and cost-effective solutions. Two of the most popular tracking technologies are RFID tags and barcode scanners. Both have revolutionized data capture and inventory tracking, but they serve different business needs. In this article, we’ll explore the key differences between RFID technology and barcode technology, their advantages, and how to choose the best solution for your operations.

How to Scale Your Business with Hybrid IT

Did you know that 81% of surveyed US businesses struggle to keep up with the pace of change? As digital transformation accelerates, IT teams are under increasing pressure to manage environments that are more complex than ever before. Hybrid IT, the blend of on-premises and cloud infrastructure with SaaS solutions, has emerged as the go-to strategy to streamline workflows amid these challenges. Let’s discuss how an intelligent hybrid strategy can position your organization for maximum scalability.

Essential Browser Security Updates You Need to Know

Essential Browser Security Updates You Need to Know Browsers are vulnerable and need regular updates to stay secure. Organizations are focusing on multiple remediation strategies and recommend weekly updates. Recent updates from Apple tackle a USB vulnerability in iPhones and iPads that could allow unauthorized access, posing a significant risk to high-profile users and their sensitive information.

5 Configuration Management Tools For 2025

Configuration Management tools can be complex to understand and navigate, especially when you're in the process of selecting one that aligns with your organization's goals. However, there’s no doubt about their importance and impact on the proper development and growth of businesses. And if you still have any doubts—let me tell you, they are essential. That said, the market offers many options, each with different approaches, unique features, specific benefits, and varying pricing models.

The Cost of Bad Workflow in Enterprise Companies

In today's fast-paced digital landscape, the cost of bad workflow in enterprise companies has grown significantly. Without effective workflow automation tools, employees are forced into time-consuming, manual processes that drain productivity, increase operational costs, and hamper organizational agility. Many enterprises still rely on outdated systems and scattered workflows that prevent them from reaching optimal productivity.

The Top 5 IT Asset Tracking Software For 2025

Finding an IT asset tracking software that aligns with your team’s goals and your organization’s needs can be a challenging task. There are many options on the market, each with different features, benefits, and capabilities. So, how do you navigate through the alternatives? What should you consider? And most importantly, how do you choose the right one? We know it’s not an easy decision.

Top Picks: 8 Software Deployment Tools For 2025

Software deployment isn’t always as simple as it sounds. Keeping applications up to date, avoiding disruptions, and managing deployments efficiently requires the right approach. Some tools automate the process, making frequent releases easier, while others focus on security, compliance, and stability across different environments. The best software deployment tool depends on how you work.

The Role of ServiceOps in Enhancing IT Service Delivery and Efficiency

Providing quick and effective IT services is paramount for organizational achievement in dynamic business operations. Technology development creates new obstacles for IT teams that must sustain service excellence and operational effectiveness standards. Recently developed ServiceOps implements a transformation of IT service management (ITSM) that surpasses all organizational needs.