Operations | Monitoring | ITSM | DevOps | Cloud

Are you considering taking payments online? Business is booming. E-commerce now accounts for $870 billion annually in the US alone, a 50.5% increase since 2019. But with more money comes more problems. In 2022, the Federal Trade Commission announced that 8.8 billion dollars were lost to fraud, with identity theft as the number one cause. Clearly, it has never been more lucrative - and more dangerous - to be in business online.

We recently released our new website performance dashboards into the platform. Watch the introduction video with Head of Product, Bryn Dodgson and learn more about the dashboards below.

Deep diving into the 'Normal accident' theory by Charles Perrow, and what it means for SREs.

When you plan monitoring strategies, the first thing you need to consider is the characteristics of the target systems. Depending on the resources you want to monitor, you will have to apply different architectural designs such as data collection, metrics generation, visualization, refresh schedule, and more. When you want to monitor network systems, making these considerations will allow you to achieve the right monitoring solutions.

It’s never been a better time to be a Managed Service Provider (MSP). Why? Small and medium businesses (SMBs) use cloud-based services for their operations. Eighty-eight percent say they currently use an MSP or are considering one. But many obstacles remain even if SMBs are in high demand for MSPs. They need to keep their profits and revenue growing, focusing on cloud unit economics, customer pricing strategies, and efficient operations.

When it comes to debugging performance related issues, the range of these issues together with their root cause can be overwhelming to developers.

Native support for OpenTelemetry metrics in Prometheus.