Operations | Monitoring | ITSM | DevOps | Cloud

The REST API in Enterprise Alert 9 has now been extended with a 2-way functionality. This allows to call webhooks or REST endpoints from third party systems on alarm status changes (acknowledge, close). Thus, in Enterprise Alert 9, it becomes child’s play to establish a 2-way integration with almost any REST enabled third party system.

Gartner jumps right into it, describing a reorientation of a tool that has previously focused on IT service management and automation. AIOps is now also enabling a variety of new observability use cases for DevOps and Site Reliability Engineering (SRE) teams. This blog presents the guide’s major findings and a link so you can read the report for more details. About the AIOps Platform Market

We're excited to announce the release of two new features this month: customizable Slack incident modals and Incident Tags. Keep reading to more about how they can help your teams manage incidents better!

In recent times dark viewing mode for websites has gained a lot of popularity from users worldwide. This does not just apply to your favorites sites, but also for those applications that you rely on day in and day out. Enterprise Alert is no exception. We have heard your requests and are happy to announce that Enterprise Alert 9 now has a dark mode! In the footer of the Web Portal, there is now a Dark toggle. This theme will instantly change your viewing experience between Classic and Dark.

How can creating chaos achieve better reliability? Chaos and reliability might seem mutually exclusive, but through the use of Chaos Engineering, SREs can bring about meaningful changes to system resiliency.

A good alerting strategy is an important prerequisite for successful operations management and the availability of mission-critical systems. But also for employee satisfaction. It’s not just about sending out alerts upon critical conditions, problems and failures at all, but more importantly, about how it is done. Here are the 5 most typical mistakes, their consequences and how to avoid them.

As businesses become increasingly digital, IT operations now deal with more extensive and more complex data than before. Traditional tools and strategies might no longer be enough to help them cope with their growing workload. Hence, many organizations are tuning in to the various AIOps trends available. AIOps is short for Artificial Intelligence (AI) for IT Operations. This is where they use Machine Learning(ML) to enhance and automate IT functions.