The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Over the last couple of months and service releases, we made continuous efforts to enhance Derdacks capabilities to collect, aggregate and alert shopfloor incidents for our Industry customers that primarily use OPC for alerting. In the accompanying projects, we made big improvements to our OPC Integration even added additional features. The OPC integration received a complete overhaul of the configuration and data management systems and can now handle OPC UA Alerts&Conditions.
Not many companies will tell you why you shouldn’t use their product, but any product that tries to be everything to everyone is doomed to failure. When you build without a specific user in mind, your target becomes the intersection of many viewpoints, and what you build is the lowest common denominator. What usually follows is software that can technically do everything, but feels unfocused, complex, and unpleasant to use. Something everyone is equally unhappy with.
Integrating all of your monitoring alert sources is quite a task. Large enterprises often struggle to aggregate millions of data records from dozens of monitoring, change, and topology tools in real-time. Filtering out the noise and prioritizing the most important alerts are crucial to a team’s success. BigPanda makes it simple to integrate with any monitoring alert sources with Open Integration Hub. Currently, we have more than 50 easy-to-use integrations to choose from.
In July, the research firm Research In Action (RIA), published the 2022 edition of their annual Vendor Selection Matrix™. Despite AIOps being a well established technology (Moogsoft has customers who have been reaping the benefits of AIOps for many years) selecting a vendor can still be quite difficult, given the plethora of vendors who quickly re-branded their solutions as AIOps. So a vendor selection guide is a valuable resource.