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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Say Good Bye to All The IT Alert Noise!

Mar 5, 2024 By StatusCast In StatusCast

👋 Say Goodbye to Alert Noise with a Status Page! 🚨 Tired of being bombarded by endless alert noises whenever a system goes down? Look no further! In this video, we're diving deep into the world of status pages and how they can be your ultimate savior in managing and mitigating alert overload.

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StatusCast

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The Unplanned Show, Episode 28: Cloud-native Security with Andrés Vega

Mar 5, 2024 By PagerDuty In PagerDuty

What do new requirements to document and disclose security compliance mean for organizations? In this episode, we'll sit down with Andrés Vega, Technical Leader for the Security Technical Advisory Group at the Cloud Native Computing Foundation to hear about what's changed... and what's always been a good idea.

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PagerDuty

Incident Management

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What is a software bug? #incidentmanagement

Mar 4, 2024 By Incident.io In Incident.io

In this snippet, we explain what a software bug is. You can read more about this in our blog post—Incident vs bug.

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Incident.io

Incident Management

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Solve financial services ITOps challenges with AIOps

Mar 4, 2024 By Nathan Bao In BigPanda

The financial services industry is experiencing a profound shift. Customers now demand a flawless experience across all touchpoints, including online platforms, mobile devices, ATMs, and physical branches. Any lapse in performance or reliability in these channels can lead to dissatisfaction. Moreover, the competition is intensifying as technology-focused companies, more nimble and innovative than traditional counterparts, are continuously disrupting the market.

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DORA vs. DORA!

Mar 4, 2024 By Lee Fredricks In PagerDuty

There was recently some confusion in the office that I thought was worth researching and addressing. Depending on who you are talking to, you may hear the acronym DORA in one of two contexts. (OK, three if you’re talking to a preschooler!) It might be in relation to DORA metrics–that is, a set of metrics associated with DevOps Research and Assessment.

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Power major incident workflows with event-driven automation

Mar 1, 2024 By PagerDuty In PagerDuty

Looking for greater innovation velocity, improved operational efficiency, and better customer experiences? Learn how event-driven automation uses AI and ML to power major incident workflows end-to-end.

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PagerDuty

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Solve The Hidden Costs of IT Downtime

Mar 1, 2024 By StatusCast In StatusCast

Learn tactics to keep your business running smoothly in the face of IT outages.

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StatusCast

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The Unplanned Show, Ep. 29: Major Incident Management with Davis and Chris

Mar 1, 2024 By PagerDuty In PagerDuty

Not all incidents are created equal. How do you handle major incidents so that they don't spiral into a chaotic mess, incinerating productivity across too many teams? How do you prevent major incidents and learn from the ones you've had? "Major Incident Management" has been a practice for a long time, but as companies depend even more on digital services and revenue channels, while trying to do more with the same or less, something has to change.

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