Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

Impact review: Scribe under the microscope

In December 2024 we launched Scribe to help responders never miss a detail from their incident calls. By automatically transcribing calls and highlighting key information, Scribe eliminates manual note-taking, reduces time spent getting up to speed, and preserves valuable context for post-incident analysis. The feature quickly gained popularity among our customers, but with success came an influx of requests for bug fixes, extra functionality, and wider call platform support.

Black Hat USA 2025 recap

They say what happens in Vegas stays in Vegas—but this year, we couldn’t keep the latest in cybersecurity to ourselves. Though it wasn’t our first time attending Black Hat USA (we’re no strangers to the neon lights and desert heat), our anticipation was high when we landed at LAS. We couldn’t wait to get to the show, connect with security professionals, learn more about where the industry is headed, and put our own solutions to the test.

Better Automation. Easier Management. More Resilient IT. | Perforce Puppet

With Puppet, the power of IT automation empowers you. Too many companies use patchwork solutions for configuration management and IT automation, leading to unmanageable complexity and huge security risks. IT operators are on-call day and night to address security breaches, and toil for weeks manually provisioning servers. But no one would expect you to wash 10,000 dishes by hand — so why are IT operators expected to configure 10,000 servers manually?

Pulseway vs. NinjaOne: Why schools chose Pulseway

For a one-person IT team at a growing school, every minute counts. At American Heritage Charter School in Idaho, USA, IT professional Josh Siqueiros needed a solution that was more than just a monitoring tool. He needed a partner that could centralize his operations, save him time and provide rock-solid support. Josh ultimately chose Pulseway over NinjaOne for four key reasons that directly addressed his unique challenges. One of the biggest pain points for any IT professional is onboarding new devices.

Spectrum Delivers Bare-Metal RPC Infrastructure for Next-Gen Blockchain Operations

In today's fast-evolving web3 environment, infrastructure plays a decisive role in how decentralized applications (dApps) perform and scale. Spectrum, a global Remote Procedure Call (RPC) provider, is meeting this challenge head-on with a bare-metal infrastructure that spans continents and supports over one billion daily RPC requests across more than 175 blockchain networks.

How to Set Up and Manage LTO Tape Backup Systems That Last

Building a dependable LTO tape backup system starts with more than just the right hardware. From physical setup to ongoing tape management, each step plays a direct role in long-term data protection. Skipping planning or using mismatched components can lead to wasted time, damaged media, and incomplete backups. Hardware, software, labelling, storage, and tape rotation: This guide has you covered. It's all here, explained simply. We'll also look at what's usually missed. Testing. Without routine validation, your backups can fail silently. Keep your system running smoothly!

What is Real User Monitoring

Real User Monitoring (RUM) measures how real users interact with your application in production. Unlike synthetic monitoring, which relies on scripted tests, RUM collects data from actual sessions. This means performance is observed across different devices, networks, and usage patterns. The result is a clear view of how the application behaves under real conditions, where latency is introduced, which features take longer to load, and at what points users drop off.