Operations | Monitoring | ITSM | DevOps | Cloud

Set Up for Success: Service Taxonomies in PagerDuty

It’s 2:37 a.m. on a Tuesday night, you’re asleep—but it’s also your turn to be on call. You receive a phone call from PagerDuty. Your partner hits you with a pillow in an attempt to wake you up. It worked. You groggily answer the call and hear your favorite robo-guy on the other end of the line.

Integrate OpManager with AlarmsOne and manage your alerts like a pro

OpManager helps enterprises monitor their network, devices, servers, firewall, and more. While all this helps keep your systems up and running at all times, effectively managing alerts is another challenge altogether. If you’re using a number of IT management tools, it can be hard to address issues like alert noise, inflexible on-call scheduling, and escalations.

Accelerating Incident Response With Real-Time Business Data at Wayfair

Like any good e-commerce company, Wayfair collects a significant amount of data to use for business intelligence. Until recently, the majority of this data was crunched off-hours in preparation for business use the next day. We also create a great deal of data about our applications and infrastructure in real time.