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Jun 2, 2020   |  By Matt Ryall
Get stories from Work Life in your inbox Our mission is to unleash the potential of all teams by harnessing the power of collaboration tools and practices. This is particularly true for teams practicing DevOps, which is all about unlocking collaboration between development, IT operations, and business teams. However, this increased collaboration can come at a cost to developers.
Mar 23, 2020   |  By Blake Thorne
A lot of teams are asking us about how to do incident management when you’re suddenly remote. We understand. Going remote can be scary, and few things are scarier than having a service outage you aren’t prepared for. Nobody wants to be in a situation where an important service is going down and the engineer who can help isn’t answering on Slack. And if your company isn’t used to working remotely, it can be harder than ever to be on the same page during an incident.
Dec 4, 2019   |  By Chase Wilson
There are as many ways to trigger an incident as there are new code deployments across the globe and, with the emergence of cloud-reliant businesses, uptime accountability has shifted from on-premise server teams to the service providers themselves. SLAs, SLOs, and websites dedicated to downtime have suddenly come to life in the internet age, and having a status page is now an industry standard.
Oct 2, 2019   |  By Dave Parrish
Here at Statuspage, we take pride in helping you communicate proactively to customers during a service outage. We also believe that during moments of stress times, the tools you rely on should be simple, intuitive, and easy to use. Using simplicity as our guide, we’ve updated the design of the Statuspage management portal. We kept things organized much as before, keeping the focus on what’s most important – helping you create and update incident communications.
Aug 16, 2019   |  By Jake Bartlett
When things go wrong, your users need to know – but it’s not always easy to determine what to say or how to say it. If you’re responsible for getting the word out to hundreds or thousands of users, it can feel like a heavy weight on your shoulders. The task at hand is urgent, yet must be handled delicately. As someone who’s handled incident communication on Statuspage’s status page – the mother of all status pages – I know how difficult these moments are.
Mar 8, 2019   |  By Atlassian
Statuspage is an easy way to inform users about outages, incidents, and scheduled maintenance.
Mar 8, 2019   |  By Atlassian
Components are the functioning pieces of your application or service that may experience downtime. Examples of components include, API, Mobile Application and Website.
Sep 4, 2018   |  By Atlassian
At eBay, we believe collaboration and communication are key to achieving our company goals. Come to this lightning talk to learn how we improved communication inside eBay using Statuspage as the main tool to announce maintenance and inform employees about incidents. This session will present Statuspage best practices to drastically reduce the amount of emails, Slack messages, and phone calls when things inevitably go wrong.
Mar 13, 2018   |  By Atlassian
Watch this video for a quick introduction to StatusPage, how it can help you communicate with your users during downtime, and learn how to get started.
Feb 22, 2018   |  By Atlassian
DigitalOcean is a cloud infrastructure provider with users and data centers around the world. The DigitalOcean customer support team works to ensure its community of users have the right information about service upgrades at all times. Learn how they manage downtime and incident communication with Statuspage.