When a critical incident hits, the implications for the business could not be more profound. Whether it’s a productivity system that powers the efficiency of thousands of employees, or an online service that serves millions of customers and drives the company’s revenues - no organization can afford anything less than an immediate and effective resolution.
At first glance, applying machine learning to Continuous Delivery might sound a bit like cracking a peanut with a sledgehammer. I mean, how hard can deployment automation actually be? As it turns out, it’s way more complex than we think.
Small and slow leaks sink ships – by analogy, slow and small leaks can also cause significant losses for any business if not detected and fixed early. Are small leaks interesting? Suppose an eCommerce business sees a decline of 50% of purchases in the last day – the entire company would be called in – from the CEO all the way to R&D, Support, to figure why it happened as quickly as possible.
The VictorOps application is an incident management system built specifically for DevOps. It’s focus on system data and team collaboration makes it an excellent choice for ensuring that StatusCake alerts go to the right person at the right time, which will reduce alert fatigue and ultimately increase uptime.
SAN FRANCISCO – Sept. 4, 2018 – PagerDuty, a global leader in digital operations management, today announced it has surpassed 300 integrations as part of its market-leading, open ecosystem for real-time operations. This ecosystem enables PagerDuty customers to automate the detection, triage, response and resolution of real-time events and incidents across complex and constantly changing tech stacks and microservice architectures.
SAN FRANCISCO and BARCELONA – Sept. 4, 2018 – PagerDuty, a global leader in digital operations management, today announced a new set of integrations with Atlassian that helps teams across the enterprise to take action on incidents and collaborate in real time. As part of its 300-strong integration ecosystem, PagerDuty enriches and deepens its commitment to helping its common customers automate work by enhancing key integrations for the Atlassian suite.
There are a number of reasons why email is predominately used to manage an incident. Everyone usually has access to email and the email technology has already been “paid for”. Therefore it’s easy to think of email as being a cheap resource that’s easy for MSPs to use. But easy isn’t always best…or even appropriate.
