Operations | Monitoring | ITSM | DevOps | Cloud

3 Things We Learned from EMA About AIOps and the Automation Handshake

AIOps is the trendy cool new kid on the block in the IT operations world. No doubt about it. However, with all the buzz surrounding AIOps, it’s easy to skip over some of the basics. How many IT operations professionals can clearly define what AIOps is? Beyond the baseline definition, why should you care? What about plugging it into your existing automation and analytics ecosystem?

New in Grafana 6.6: Forcing minimum alert evaluation frequency

There has long been a request from administrators to have the ability to enforce a minimum interval between alert rule evaluations. This is useful for restricting unrealistic user-defined alert rules that evaluate too often and create unnecessary load in the backend. @Uepoch took the initiative and made all the necessary modifications for this configuration in Grafana’s backend, and we finally pushed it forward and introduced the feature in Grafana v6.6.

BYOD, Secure Messaging and HIPAA Compliance

Nine in 10 hospitals have already made or are making significant investments in smartphones. However, with the emergence of this trend, the threat of non-secure messaging has been on the rise. Our latest eBook discusses the potential risks of this rising trend and possible solutions to remain HIPAA-compliant, all while streamlining clinical communications and operations. Learn how your organization can practice safe and secure messaging in order to enhance the healthcare experience today.

3 Reasons Why Machine Learning Anomaly Detection is Critical for eCommerce

Do you still find yourself visually monitoring dashboards for anomalies? That leaves catching revenue-related issues to chance. It’s become humanly impossible to catch incidents on streaming data. This is why many eCommerce and data-driven companies have adopted automated anomaly detection.

Latest Advancements Made to OnPage

OnPage’s incident alert management platform continues to evolve, providing unique and powerful capabilities to business clients. Latest advancements include live call routing reporting and a sophisticated dashboard for enterprise users. The capabilities enhance team transparency and performance, improving incident management and collaboration in the process. In this blog post, I’ll discuss the benefits of the features and how they improve workflows.

Why Your Status Page Matters and How to Use It

When an outage hits your service, everybody starts talking. Your engineers are talking about what caused the problem, and how to fix it; your management is asking about when it’ll be fixed; and your customers are telling the world that they’re not happy. But there’s an even more important conversation you should be having: communicating with your users about the issue.

(Fish) Farm-to-Table Produce With PagerDuty

Most of us are familiar with the traditional farms that have existed since humans learned to sow and harvest crops—these farms have provided us with food for centuries. And for a long time, due to the lack of refrigeration and other technology, humans lived near their food sources. But industrialization has also led to centralization of farming systems, with farms getting larger and further from consumers and with distributors depending on preservatives or refrigeration to extend shelf life.

This is the Single Most Important Business KPI You Probably Aren't Even Monitoring

Having spoken with many companies, I’ve learned that while they all monitor their application performance, infrastructure, product usage, conversion rates and a variety of other user experience parameters, very few monitor the actual transactions from their payment provider.