Operations | Monitoring | ITSM | DevOps | Cloud

Service level objectives are an important tool for maintaining application performance, ensuring a consistent customer experience, and setting expectations about service performance for both internal and external users. We are very pleased to announce the availability of a new monitor uptime widget that makes it simple to monitor the status of your SLOs and communicate that status to your teams, executives, or external customers.

Sifting through all your logs to find what you need can be challenging—especially during an outage, when time is critical and you’re flooded with WARN and ERROR messages. To help you immediately surface useful information from large volumes of logs, we developed Log Patterns.

It is not uncommon to have multiple monitoring solutions for IT infrastructure these days as distributed architectures take hold for many enterprises. We often hear from Google Cloud Platform (GCP) customers that they use Stackdriver to monitor resources as well as Grafana and Prometheus for container monitoring. We’ve heard lots of requests from customers to be able to view Stackdriver data in Grafana effortlessly.

When traffic increases, we need to have a way to scale our application to keep up with user demand. With Kubernetes multi-cluster management through Rancher, scaling has never been easier and more efficient. Read here about scaling Kubernetes and the challenges you might be facing when managing a hybrid cloud environment.

The namespace support in 2.10 caused a regression with the registered global scope being evaluated for API permissions with filters. This release fixes the problem, next to a problem with Windows packages not fully starting up. There’s also a fixed oversight with not setting a default environment constant. This affects setups checking the SNI header in external load balancers.

Offsite meetings can be great for getting things done. Being out of the office can clear the cobwebs, break down barriers, and lead to real breakthroughs. At BigPanda, the marketing team has started experimenting with how we run offsites, with the aim of trying to find a “secret sauce” that leads to success – maximizing both team building and task execution that we tackle in our offsites.

Being among the first to be notified when tickets go on sale online for events with high demand is paramount if you hope to secure tickets. Given the lucrative Secondary Market that’s emerged for event tickets (especially for concerts and sporting events), it’s become increasing difficult to acquire tickets for these popular events.