As with any service in the cloud – particularly Microsoft 365 – it’s difficult to determine where along the path from user to Microsoft service lies the source of a service delivery problem. Without visibility into the entire spectrum of possible root causes – from endpoint to Microsoft cloud service – it’s nearly impossible to respond and potentially remediate the issue.
Modern applications are changing, and traditional testing practices are no longer up to the task. Learn more about the changing landscape of QA and how Chaos Engineering provides the necessary framework for testing modern applications.
We asked in a recent poll which popular TV show your IT team resembles the most. Big Brother came out on top, with almost 40% of respondents saying that their incident resolution process most resembled this show. Would you compare your incident management process to an episode of Big Brother? If so, it's likely that your IT environment is highly monitored, but incidents still seem to slip through the cracks.
Hey, here’s some exciting news worth sharing near and far. Ivanti/MobileIron has been named to the Leaders Category of the IDC MarketScape: Worldwide UEM Software 2021 Vendor Assessment (doc #US46957820, January 2021) report. This follows on the heels of Gartner placing Ivanti as a Leader in the Gartner Magic Quadrant for IT Service Management Tools in October 2020.