Operations | Monitoring | ITSM | DevOps | Cloud

Data analytics has always been the foundation to drive actions for IT operations--supporting capacity planning, resource optimization, workload rebalancing, cost projections, and security predictions. But now, there are new demands on IT operations to deliver inclusive data intelligence for managers across IT and the business.

Link analysis, which is a data analysis approach used to discover relationships and connections between data elements and entities, has many use cases including cybersecurity, fraud analytics, crime investigations, and finance. In my last post, "Advanced Link Analysis: Part 1 - Solving the Challenge of Information Density," I covered how advanced link analysis can be used to solve the challenge of information density.

With networks at the heart of the most modern business, network design can have a major impact on business outcomes. Finding the right balance of network performance, security, redundancy, and cost require a unique mix of project management and technical skill. To help you nail your next network design project, we’ll take a deep dive on the topic, provide a basic framework you can follow, and look at some best practices to keep in mind as you go.

The terms “workload” and “application” are sometimes thrown around interchangeably, but they are not the same, and it’s important to understand the difference.

It’s essential to choose the right tool for the job. I have an old, sturdy screwdriver that I use for lots of odd DIY jobs around my house, like cleaning gutters, opening paint cans, and general maintenance on my lawnmower. However, when I’m performing an upgrade on my computer, a large, rusty screwdriver isn’t the best tool to remove the screws anchoring my motherboard.

Event and alert filtering matters because alert fatigue is one of the most crucial issues in alerting and alert management. SIGNL4 implements a lightweight and effective way of filtering events. The overall process is based on alert categories. Alert categories are applied using a keyword search across the entire payload of incoming third-party events. But assigning alert categories, e.g. for alert augmentation, is not filtering.

Anyone involved in any kind of datacenter or physical IT operations faces multiple challenges every day: What if there were an easier way? End-to-end automated workflow At ServiceNow, we reached a major milestone: end-to-end automated workflow of the cloud hardware supply chain, from order through disposal. The features in the Paris release of ServiceNow® Hardware Asset Management (HAM) took us over the finish line, reducing asset management time for engineers and asset managers by 76%.