This is an increasingly popular question for IT professionals. In part, this is driven by the need for organizations to use IT Operations Management (ITOM) in conjunction with more traditional IT service management (ITSM) because of the ever-increasing reliance on technology to enable business operations and outcomes. To help with your understanding, this blog explains what ITOM is, why it is needed, and what it entails.
Hello Retrace and Prefix Customers! In case you missed our Q1 survey invitation, I’m Netreo’s Vice President of Product Management. I joined Netreo for the opportunity to create great business solutions and customer experiences.