To fully capitalize on the promises of digital transformation, IT leaders have come to recognize that a mix of cloud and data center infrastructure provides several business advantages, including increased agility, cost efficiencies, global availability, and, ultimately, better customer experiences.
Hybrid cloud is an increasingly popular strategy for organisations of every hue. According to a recent survey, 72% of respondents put their cloud strategy as being hybrid first. Hybrid cloud offers businesses the best of both worlds: the security, data control and reliability of the private cloud combined with the flexibility, elasticity, cost-effectiveness, and scalability of the public cloud.
Think about the last time your IT systems had an outage: How did your team react to it? Were they organized with a clear idea of how best to resolve the issue? Or was it chaotic, with people firing questions from all directions and customer service channels ablaze with requests for help? Digital technology disruptions are typical (and even expected) at the workplace, but it doesn’t have to be chaotic, with teams rushing around to extinguish the metaphoric fire.
Whether you are a site reliability engineer, DevOps engineer, or application developer, you need visibility into the health and performance of every service you run or support. But in complex, dynamic environments, it can be difficult to ensure that all services are accounted for.