An important part of the client-service provider relationship is a well-written Service Level Agreement (SLA). Most service providers and clients agree on this. What some service providers don’t know is exactly how they should measure SLA. There is often a lot of confusion between the SLA metrics that define contractual agreements and the wide range of key performance indicators (KPIs) you can also use to monitor operations. They are both important, but they are not the same.
By 2025, Gartner estimates that over 95% of new digital workloads will be deployed on cloud-native platforms, up from 30% in 2021. This momentum of these workloads and solutions presents a significant opportunity for companies that can meet the challenges of the burgeoning industry.
Does your organization’s data include sensitive information, like intellectual property or personally identifiable information (PII)? Do you want to protect your data from being stolen and sent (i.e., exfiltrated) to external web services? If the answer to these questions is yes, then Elastic’s Data Exfiltration Detection package can help you identify when critical enterprise data is being stolen and exfiltrated.