Operations | Monitoring | ITSM | DevOps | Cloud

Latest posts

5 considerations for choosing a modern PaaS

Keeping your website or app up-to-date with the latest tools, frameworks, and security compliance is important for maintaining a successful online presence. That’s why when it comes to web infrastructure, you need to follow today’s absolute best practices, so you can deliver the best possible digital experiences to your audiences. Here are five major ways you can ensure you’re running a state-of-the-art PaaS.

Large Health System Reduces Critical Application Crashes by 90% via Nexthink Automation

Digital innovations have completely transformed the healthcare industry over the past decade. Today, clinical staff rely on applications to complete nearly every aspect of their day to day duties, from maintaining data privacy compliance to conducting telehealth. That makes it even more important that these critical applications stay online.

The 7 IT Automations for Highly Effective Organizations: Password Reset

In today’s digital world, we have logins for most everything that needs to be done online. With so many passwords to remember, its easy to end up in a situation where passwords are forgotten. Most organizations report Password Reset is one of the top requests that come into their service desk. According to Forrester large US-based organizations allocate ~1 million annually for password reset related support cost. Getting locked out also has a siginificant loss in productivity.

Fixing Security's Data Problem: Strategies and Solutions with Cribl and CDW

Cribl's Ed Bailey and CDW's Brenden Morgenthaler discuss a foundational issue with many security programs that lack the right data to detect issues and make fast decisions. Data drives every facet of security and bad data/incomplete data weakens your overall program. Ed and Brenden will discuss common issues and strategies for solving security's data problem.

"Avoiding Catastrophic Outages" | DeveloperWeek 2023

In this talk, Andrew Zigler (Developer Advocate at Mattermost) discusses root causes of catastrophic outage, and approaches to prevention using open source technologies you can deploy in less than a day. He'll talk through real-life case studies from manufacturing plants to global media companies to the world's largest banks and other mission-critical technical teams.

5 Predictions for the Future of Remote IT Support

Remote IT support has become one of the most effective solutions in the globalization age. Setting aside the obvious practical reasons – different time zones, smaller wages in the developing countries, faster response time, and so on – we may say that it was an inevitable change. The new generation cares more about their wellbeing and comfort.

How Database Observability Increases Operational Reliability

Early on in my career as a DBA, I began to realize I wasn’t a Database Administrator as much as the Default Blame Acceptor for nearly any application problem. Let’s face it—the first thing blamed when there’s an issue is typically going to be the database, and it’s a “guilty until proven otherwise” situation.

How to Troubleshoot Packet Loss

If you're experiencing network issues, such as slow Internet speeds, poor audio or video quality, or dropped connections, packet loss could be the culprit. Packet loss is a common network issue that affects networks of all sizes, and its impact on users and businesses can be very frustrating if it’s not dealt with quickly. So we’re teaching you how to identify and troubleshoot packet loss, and causes of packet loss, in your network!