Reports have recently surfaced about Spectre and Meltdown vulnerabilities in most modern computer systems. These so-called side-channel attacks can allow one program (e.g. a browser) to infer and even read data used by the CPU to execute another program… even a more privileged one. These vulnerabilities affect phones, tablets, desktops, servers, and cloud computing services.
Selling things online is not as easy anymore as it used to be 5 or 10 years ago. The competition has skyrocketed, customers got spoiled and much more intelligent in making good choices. We will discuss a quick nine tips to keep your online customers happy and give them a great user experience.
2018 has arrived, and many IT professionals likely are hard at work mapping out their incident management strategies for the new year. As IT professionals search for ways to limit downtime and outages in 2018, it may be best to understand which key trends are worth watching in the months to come.
We published small update, where you can now enable detailed certificate validation which checks for name mismatch, chain validation errors and other common issues.
We’ve been hard at work for over 15 years building software to help you collaborate better. But if you work on an IT or customer support team, you know it takes more than the right software to build a culture of collaboration between your service teams and dev teams. You also need to have a set of best practices to help you use your collaboration tools to their fullest potential.