Operations | Monitoring | ITSM | DevOps | Cloud

Developing a proficient ITOps practice capable of handling unforeseen disruptions and mitigating negative business impact hinges on mastering optimal incident management. Beyond adhering to best practices and procedures, a critical aspect is making strategic investments in cutting-edge incident management software and tools. These tools empower your team by automating real-time monitoring and analysis, bolstering the resilience and capabilities of your IT system.

When exploring data, comparing individual data points with overall statistics for a large data set is often useful. For example, you might be interested in understanding when a performance metric rises above the historical average. Or possibly knowing when the variance of that metric increases past a certain threshold. Or maybe noting a change in the distinct number of IP addresses connecting to your public web portal.

Imagine a symphony where every musician plays their part flawlessly, but without a conductor to guide the orchestra, the result is just a discordant mess. Now apply that image to the modern IT landscape, where development and operations teams work with remarkable autonomy, each expertly playing their part. Agile methodologies and DevOps practices have empowered teams to build and manage their services independently, resulting in an environment that accelerates innovation and development.

Our CEO, Jad Jebara joins Digitalisation World podcast to provide insights as to how the data center industry, prompted by the requirement for meaningful environmental reporting, can work towards a truly sustainable future by focusing on the metrics that matter. See first-hand how modern DCIM software is being used to manage hybrid IT environments. Schedule a free one-on-one demo of Hyperview today.

Orange España, Spain’s second largest mobile operator, suffered a major outage on January 3, 2024. The outage was unprecedented due to the use of RPKI, a mechanism designed to protect internet routing security, as a tool for denial of service. In this post, we dig into the outage and the unique manipulation of RPKI.

Like everyone else in the world, we are thinking hard about how we can harness the power of AI and machine learning while also staying true to our core values around respecting the security and privacy of our users’ data. If you use Sentry, you might have seen our “Suggested Fix” button which uses GPT-3.5 to try to explain and resolve a problem. We have additional ideas being developed as well that we’re excited to preview.

In Java applications, concurrency issues can be difficult to reproduce and debug. Because work is scheduled nondeterministically across threads, the conditions that have led to an error in one execution of the program may not trigger the same issue the next time around. Exceptions that are silently handled—also known as swallowed exceptions—can also be challenging to debug because they typically do not leave any trace in the logs.

As data centers grow more complex and power-hungry, rack PDUs are an increasingly important component of data center power circuits. Modern intelligent rack PDUs have many advanced features and work seamlessly with Data Center Infrastructure Management (DCIM) software to provide a complete solution for monitoring and managing data center infrastructure. Let’s delve into the key trends shaping rack PDU management in 2024 and beyond.