Operations | Monitoring | ITSM | DevOps | Cloud

Sync Your Calendars in Seconds #helpdesk #outlook

My Calendar in Alloy Navigator displays ticket deadlines, approvals, warranty expirations, and your time off—all in one place. With live Outlook sync, your meetings appear alongside everything else, helping you avoid double-booking and plan your day. You can even add your personal Apple or Google calendar for the complete picture! Perfect for IT teams balancing work and life with ease Live sync with Outlook calendar was introduced in the Spring 2025 release of Alloy Navigator, for both Enterprise and Express editions, along with other great features.#AlloyNavigator.

What Is Network Jitter and How It Affects Your Connection: Causes, Tests and Solutions

Streaming movies and series, VoIP, video conferencing, remote work, competitive gaming… the network shoulders ever more pieces of modern life, and it better not fail—otherwise we get like Michael Douglas in *Falling Down*. One of those issues is network jitter, which we’ll cover in depth here.

Enhance IT change management processes with BigPanda

Human-executed change is still the most significant contributor to IT outages, and traditional IT change management can’t keep up. One global enterprise processes over 30,000 changes per month, supported by more than 10 Change Advisory Board (CAB) meetings per week, and still sees 15–20% of major incidents caused by changes. Even more telling: 60% of those incidents are linked to changes previously assessed as “low risk.”