Operations | Monitoring | ITSM | DevOps | Cloud

Enhancing Your Search Skills with Liang Chen

What does it take to reinvent network visibility from the ground up? In this episode of Next-Gen Network Heroes, Bob sits down with Liang Chen, Senior Network Architect at Texas Children’s Hospital and creator of a next-generation network traffic analyzer built for real-time, packet-level visibility. Liang shares how he built a platform capable of analyzing traffic at up to 200Gbps with zero packet loss—unlocking deeper network forensics and faster troubleshooting in mission-critical environments.

True Visibility: How Liang Chen is Rethinking Network Monitoring

What happens when deep networking expertise meets low-level programming and a passion for invention? In this episode of Next-Gen Network Heroes, host Bob Slevin sits down with Liang Chen, Senior Network Architect at Texas Children's Hospital and a true innovator in network performance and visibility. With more than 25 years of experience in networking, plus advanced expertise in programming languages like C and Assembly, Liang has built his own next-generation traffic analysis platform from the ground up—designed to provide real-time, packet-level visibility at massive scale.

Driving Innovation: A Bias Towards Action with Greg Freeman

AI is changing network operations faster than ever. In the latest episode of Next-Gen Network Heroes, Bob sits down with Greg Freeman of Lumen Technologies to talk about what it takes to innovate across one of the world’s largest telecommunications networks. From deterministic workflows to agentic AI, Greg shares how his team is using automation, analytics, and AI to improve network reliability, customer experience, and operational efficiency at scale.

Bias Toward Action: Driving AI Innovation Across Global Networks with Greg Freeman

What does it take to lead innovation across one of the world’s largest telecommunications networks? In this episode of Next-Gen Network Heroes, host Bob Slevin sits down with Greg Freeman, Vice President of Network and Customer Transformation at Lumen Technologies, to explore how AI, automation, and curiosity are reshaping the future of network operations.

When Dashboards Start Teaching the System: Why Selector's Natural Language Querying Matters

Operations teams have lived with the same frustrating tradeoff for years: the data exists, but getting to the right answer often takes too much time and too much expertise. Engineers are expected to know platform-specific query languages, navigate layers of dashboards, and understand exactly where the right visualization lives before they can even begin troubleshooting. That approach can work in smaller environments, but as infrastructure grows more distributed and complex, it becomes a bottleneck.

Securing the World's Biggest Machine: Critical Infrastructure, AI, and the Ethics of Innovation

What happens when decades of critical infrastructure experience meet today’s rapidly evolving AI landscape? In this episode, host Bob Slevin sits down with Ernie Hayden, award-winning author, former Navy nuclear officer, ethical hacker, and founder of 443 Consulting, for a deep dive into what it truly takes to secure modern, interconnected systems.

Demo - Selector Platform CoPilot Diagnosis

See how Selector’s AI Copilot accelerates issue diagnosis in real time. In this demo, watch how natural language queries and AI-driven insights help teams quickly analyze incidents, surface root cause, and understand impact - without digging through multiple tools. Instead of manual investigation, Selector guides operators to answers faster, reducing noise and speeding up resolution. Built for network and operations teams who need clarity, speed, and smarter troubleshooting.

Demo - Selector Platform NOC Operator Workflow

See how Selector transforms NOC operations in real time. This demo walks through a typical workflow - from ingesting massive volumes of network and system data to automatically detecting anomalies, correlating events, and pinpointing true root cause. Instead of chasing alerts across siloed tools, Selector delivers a single, intelligent view - reducing noise, highlighting impact, and accelerating resolution.

Demo - Selector Platform Actionable Correlation

See how Selector turns fragmented alerts into actionable insight through intelligent correlation. In this demo, watch how events from across the environment are automatically connected, reducing noise and revealing the true root cause behind incidents. Instead of chasing isolated alerts, teams get a single, clear view of what’s happening and what to do next - faster. Built for network and operations teams who need to cut through noise and resolve issues with confidence.

Demo - Selector Platform Dashboard Validation

See how Selector enables real-time validation and visibility through customizable dashboards. In this demo, watch how teams can quickly monitor network and system performance, validate changes, and track key metrics - all in one unified view. Instead of piecing together data across tools, Selector delivers clear, actionable insights that help teams stay aligned and make faster decisions. Built for network and operations teams who need instant visibility and confidence in their environment.