Operations | Monitoring | ITSM | DevOps | Cloud

How Auvik Helps MSPs Eliminate Network Alert Fatigue

When alerts come in hot and fast, alert fatigue can quickly set in, overwhelming you with the volume and becoming one of the biggest operational problems for MSPs. Not knowing what to handle first and prioritize in a long list of alerts puts a strain on one of the most valuable resources you have: focus. When your technicians are constantly switching contexts and sifting through a flood of low-priority alerts, it’s asking a lot of them to stay sharp. That constant mental juggling takes a toll.

Launch a ClickHouse Cluster in Seconds

Learn how to create an Aiven for ClickHouse cluster using the Aiven Console in just 90 seconds. This step-by-step demo shows you how to select a project and name your service, choose your cloud provider, region, and plan, optionally add extra storage, and launch your cluster. Watch as your ClickHouse cluster appears in the service overview, ready to handle your analytics workloads with ease.

New Feature Friday: AI Readiness and AI Maturity

Everyone wants to move faster with AI. But are you ready for it? In this Feature Friday, Jeff from Cortex shares how working with AI tools like Claude helped him write better code — and why true AI maturity starts with solid engineering hygiene. You’ll learn: “With great power comes great responsibility… and better tests.".

Latest Security Updates: Chrome, Firefox, Adobe, and Microsoft #patch

A Chrome vulnerability is identified, allowing for remote code execution. Mozilla updates Firefox and Thunderbird to fix vulnerabilities. Adobe addresses critical issues in Bridge, Animate, and Illustrator. Microsoft resolves multiple vulnerabilities in Windows 10 and 11, along with updates for Office 2016 and 2019. Exchange Server updates are released, with no known exploits, and the T Net framework receives a rare update for an encryption vulnerability.

Fix an error in Copilot without leaving your IDE

Production errors are every developer's nightmare. You're enjoying your coffee when suddenly alerts start firing - users are experiencing crashes, and you need to find and fix the issue fast. In this video, we'll walk you through how to use AI to diagnose and fix critical errors in an application using Rollbar's MCP (Model Context Protocol) server.

Reliability lessons from the 2025 AWS DynamoDB outage

On October 19th and 20th, 2025, the AWS region US-EAST-1 suffered a massive outage. What started with a 3-hour Amazon DynamoDB outage from a DNS issue led to an Amazon EC2 outage that lasted an additional 12 hours before normal service was restored. Over the course of the outage, there were over 17 million outage reports as companies like Snapchat, Roblox, Amazon, Reddit, Venmo, and more were impacted.

200 EPISODE ANNIVERSARY SPECIAL! PEDRO BADOS RETURNS!

It’s a milestone moment! Our 200th episode of The DEX Show (and the first ever late one — sorry about that!). To mark the occasion, Nexthink Founder and CEO Pedro Bados returns to reflect on Nexthink’s incredible journey and discuss the company’s next era — from the recent investment by Vista Equity Partners to the accelerating fusion of DEX and AI. Pedro shares his perspective on how AI is reshaping the workplace, Nexthink’s vision for “an IT agent for every employee,” and why he’s optimistic about the future of technology and innovation. A landmark conversation to celebrate our big birthday.

AI Agents Observability with OpenTelemetry and the VictoriaMetrics Stack

Nowadays, AI agents are becoming more and more popular and often deployed as part of production systems. However, this rapid adoption brings unique observability challenges that require flexible solutions. On the one hand, AI agents are fundamentally just like any other software services that produce the same classic observability signals we’re familiar with: metrics, logs, and traces.

Reimagining Network and Security Operations: How AI and Automation Are Transforming the Modern NOC & SOC

In today’s hyper-connected, always-on enterprise landscape, every second of downtime, every unnoticed anomaly, and every delayed response can have cascading business implications. Traditional Network and Security Operations Centers (NOCs and SOCs), built on manual triage and siloed data, were never designed for this pace or scale.