Operations | Monitoring | ITSM | DevOps | Cloud

Streamline Incident Management with the New Netdata-ServiceNow Integration

When a critical alert fires at 2 AM, the last thing your on-call engineer should be doing is manual administrative work. Yet, for many teams, that’s exactly what happens. You see the alert in your monitoring tool, then you have to switch contexts, open a new browser tab, log into your ITSM platform, and manually create an incident—all while your systems are failing.

When AI Thinks and Humans Act: The Future of Operational Resilience

Artificial Intelligence has become the sharpest tool in the digital arsenal – detecting anomalies, predicting failures, and uncovering risks before they unfold. Yet even the smartest system can’t roll up its sleeves and fix what’s broken. AI can see the problem. But only people can solve it. That’s the critical gap in today’s automation revolution: turning AI’s insight into human action.

Show Me the AI: Rethinking How AI Fits Into Network Operations

Over the last couple of years, nearly every network and infrastructure observability platform has added the word “AI” to its messaging. Some have introduced helpful capabilities. Others have simply added a chatbot on top of the same dashboards that have existed for a decade. In many ways, the term has started to lose meaning. But inside network operations, the conversation hasn’t disappeared. It has simply become more blunt.

What Is BigQuery? A Guide To How It Works And Costs

Data has exploded — and so have the challenges that come with it. Every click, transaction, and sensor ping generates mountains of data that traditional databases can’t handle. That’s why more than 94% of organizations now rely on cloud platforms, according to CloudZero’s 2025 cloud report. The goal isn’t just to store data, but rather, to make sense of it fast. And this is exactly where tools such as Google BigQuery step in.

Service Observability, Service Operations and Service Orchestration: Unifying Visibility and Action Across the Enterprise

For large enterprises, the health and resilience of Business Services define customer experience and business reputation. Yet as technology estates grow in complexity, fragmented toolsets and siloed teams make it difficult to maintain service availability and prevent incidents before they impact the business and ultimately, customers.

Event Flows: Deep dive into feature

Managing alert routing in complex environments is hard. When events occur, alerts must reach the right people at the right time, but traditional alert sources struggle with sophisticated, context-aware routing. Event Flows is ilert’s node-based workflow system at the heart of our alerting infrastructure. It enables intelligent event processing, time- and context-based routing, and safe automation, so teams reduce alert fatigue and accelerate incident response. ‍

What is APM? Understanding application performance monitoring

The rapid advancement of technology has revolutionised the way businesses operate and engage with their customers. A delay of even a few seconds can lead to significant drop-offs in engagement and conversions. According to Google's findings, "just a 100-millisecond lag can reduce revenue by 1%, and a half-second delay can cause a 20% drop in search engine traffic".

Why User-Friendly Design Matters for Businesses

A website often serves as the first contact point between a business and a potential client. People expect simple steps, precise details, and a fast response on every page. When a site supports these needs, visitors feel confident. They continue reading and are more prepared to act. A well-planned structure helps a business earn trust, attract new leads, and secure sales. These outcomes show why user-friendly design is essential in the present time of vigorous online activity.

The Role of Digital Solutions in Business Continuity

In 2025, digital solutions can play an instrumental role in ensuring business continuity for US companies amid evolving risks and technological demands. It is the businesses that keep pace with key technologies, strategies, and trends that benefit from continuity and long-term success in the modern era. Read on to find out more about the role of digital solutions in business continuity in 2025.

Optimizing Supply Chain Operations: Modern EDI Networks and B2B Integration

Supply chain operations have become the competitive battleground where efficiency gains translate directly into market advantage. Organizations managing complex networks of suppliers, distributors, and customers face mounting pressure to reduce cycle times, eliminate errors, and provide real-time visibility into transactions that span multiple systems and business partners. The traditional approach of managing these relationships through manual processes, email exchanges, and disconnected systems creates bottlenecks that constrain growth and introduce costly errors at every handoff point.