Operations | Monitoring | ITSM | DevOps | Cloud

Synthetic Monitoring: Best Practices for Ecommerce

What makes synthetic monitoring a crucial tool to measure the customer experience? When I buy something online, it takes about one to three minutes. That time depends on the complexity of forms I encounter, whether I have an account with the retailer, and how easy the site is to navigate. Of course, there are lots of other variables I don’t notice that also affect my buying experience.

Ease Your AWS Migration with AIOps

As enterprise cloud migrations accelerate, AWS continues to be a clear and compelling choice for digitally-transforming organizations. And while cloud-based operations are faster, innovative, reliable and cost-effective – they pose new, growing challenges for IT Ops, NOC and DevOps teams. With cloud-based operations, IT organizations now need to minimize outages and disruptions across different architectures and workloads.

Customer-Centric Automation with VirtualWisdom 6.2

Returning from VMworld 2019 a couple weeks ago, one thing was clear: we’re seeing a convergence of IT Operations and DevOps in the marketplace, and with that, an infrastructure transformation which will rely heavily on process and workload automation. But, as we move more and more towards the automated datacenter (private and/or public), it’s important to keep in mind two critical components to make automation successful: data and governance.