Operations | Monitoring | ITSM | DevOps | Cloud

Telegraf is an open source plugin-driven agent for collecting, processing, aggregating, and writing time series data. Telegraf relies on user-provided configuration files to define the various plugins and flow of this data. These configurations may require secrets or other sensitive data. The new secret store plugin type allows a user to store secrets and reference those secrets in their Telegraf configuration file.

The Patch Management Engine (PME) in N-able N-sight RMM has been updated! I cannot stress how excited I am for granular patching. With the ever-changing security landscape in today’s world, we need more control over patching than ever. In this blog, I will quickly review the PME updates and give some quick-hit best practices that have served me well in the real world.

The Network Operations Center (NOC)— the powerful, centralized epicenter that supervises, monitors, and maintains network availability—is the core of the network infrastructure. It’s up to the NOC to keep large, complex networks running reliably.

This post will introduce Checkly, the synthetic monitoring solution, and their monitoring as code approach. This guest post was written by Hannes Lenke, the CEO, and co-founder of Checkly. ‍ First, thanks to Birol and the ilert team for the opportunity to introduce Checkly. ilert recently announced discontinuing its uptime monitoring feature and worked with us on an integration to ensure that existing customers could migrate seamlessly. ‍ So, what is monitoring as code and Checkly?

Change is hard. Instigating change across an organization can feel nearly impossible. Just ask any executive about a time when they tried implementing new rules or introducing new software across the company, and you’ll hear plenty of horror stories. While many of us know the pitfalls associated with making changes that impact multiple stakeholders, there are ways to do it successfully.

ITIL service operation is the fourth stage of the service lifecycle. It's responsible for the day-to-day support and maintenance of all IT services. Done well, it can protect the live environment, restore service quickly in the event of incidents, and investigate the root cause of preventable incidents. In the following article we will see how service operations work, the benefits it can bring to your organization, and its main functions and processes.

Today’s modern enterprise WAN is a mix of public internet, cloud provider networks, SD-WAN overlays, containers, and CASBs. This means that as we develop a network visibility strategy, we must go where no engineer has gone before to meet the needs of how applications are delivered today.

Infrastructure performance management (IPM) is the process and associated tools for ensuring the overall health of your entire IT ecosystem so it operates at optimal levels. Because your infrastructure supports your entire enterprise—from daily operations to strategic initiatives—the stakes are high.