Behind the Scenes: Mattermost OpenOps AI Mindmeld | August 17, 2023

Behind the Scenes: Mattermost OpenOps AI Mindmeld | August 17, 2023

Tune in for a behind-the-scenes discussion on the advancement of Mattermost's AI tools and how they're being integrated into the team's current projects.

To learn more about how to get involved with the Mattermost OpenOps AI community, check this out: https://forum.mattermost.com/t/welcome-to-the-mattermost-openops-ai-community/16144/2

Summary:

In the meeting, the team discussed a range of topics including new developments in the OpenOps and AI fields at Mattermost. An area of focus was on improvements to the meeting summarization tool, with an aim to avoid frequent breakdowns. This involves summarizing in chunks to manage longer meetings and to improve performance and quality. The team also spoke about their multi-streaming function which allows typing to occur in different fields simultaneously.

The possibilities of auto-generated summaries and YouTube videos were discussed, with the idea that demo excerpts and relevant information can be clipped and shared. The team recognized the potential for such features to be used for marketing, change-log updates and illustrating project velocity, potentially attracting more contributors and users.

The meeting touched on possible future capabilities, including file analysis to extract information from spreadsheets and other documents, which can be used to create graphs or further data analysis. Some participants expressed concerns about determining which features should be paid, given the underlying AI capabilities of Mattermost are already paid for. Potential options included features related to compliance and security, such as enforcing upload policies based on file types.

Furthermore, the team encouraged the sharing of non-confidential questions and discussion points, encouraging feedback from all members of the group. The conversation concluded with the team acknowledging a range of next actions and responsibilities, including reviewing potential paid features and integrating summaries of meetings into YouTube text. Future meetings suggest rotating the individual responsible for introductions to diversify YouTube image thumbnails.

Key Discussion Points

OpenOps AI Meeting Summary

New Features/Observations

  • The team has been tidying up some security aspects and improving the meeting summarization that keeps breaking due to the file being too large.
  • The team has now made it possible to transcode on the fly, reducing the quality of the audio file, and accommodating the Whisper API. The file can be summarized in chunks to avoid overwhelming the system.
  • The multi-stream feature allows for simultaneous responses, which has proven beneficial.

Future Possibilities

  • Discussion was raised on the idea of an automatic system that would create release notes from the meeting summary, post it onto YouTube, and clip parts of the demo for marketing purposes. Some parts could be easily doable with Zapier integrations.
  • The team suggested customizing meeting summaries to include a release notes section where necessary.
  • File analysis was suggested as a potential pay feature: upon file upload, the user could be asked to confirm if it contains IP or PII before proceeding.
  • Improved compliance and security features were discussed, like pre-scan AI checks and metadata for clear specifications of use and permissions.

File Analysis Application

  • A team member shared an experience of using a tool that analyzes a large data set, cleans it, and generates relevant graphs for data visualization.
  • This suggests potential features such as the ability to upload a document and generate analyses directly in Mattermost.

Action Items

  • Consider future packaging and pricing for pay features like compliance features for file upload.
  • Upload summaries of AI meetings to YouTube text for better SEO and discoverability (Andrew Ziegler).
  • Keep file analysis on the backlog for future development (Christopher Speller).
  • For the next meeting, have someone other than the usual facilitator (in this case, Christopher Speller) handle the intro.

Summary generated using AI, and may contain inaccuracies. Do not take this summary as absolute truth.