Operations | Monitoring | ITSM | DevOps | Cloud

Alloy Self-Service Assistant Gains Flexibility

Alloy Self-Service Assistant is our integration app that provides self-serve access to Alloy Navigator™ ITSM software from Microsoft Teams. Launched in November 2021, the app has quickly become well-liked by customers who employ multi-channel support. We’ve made several changes to the app’s setup to provide it with additional versatility.

Why Enterprises Need Self Service Analytics

Self service analytics are becoming increasingly popular and essential in this data-driven world. For many businesses, there is a growing need for their internal departments to access their data and business intelligence and harness its power themselves. Traditionally, business intelligence processes are the purview of IT teams and data specialists.

5 Tips for Helping Your Workforce Adapt to Automation

There has been a rapid incline in the use of automation in many day-to-day activities, making life a bit simpler. Whether it’s through the implementation of chatbots or automated reporting tools, automation has become a new norm. It’s meant to make workloads a lot easier, as well as improve efficiency. However, not everyone may see it that way. The simple notion of automation taking over your job can cause a lot of stress, anger, and/or anxiety.

Cloudsmith Supports OpenSSF's Efforts to Secure OSS

As part of our mission to make it simple to secure software at scale through Continuous Packaging, Cloudsmith is excited to announce that we have become an Open Source Security Foundation (OpenSSF) member. OpenSSF is a cross-industry forum for a collaborative effort to improve security in open source software (OSS). One software pipeline's output is another's dependency- we are all splashing around in each other's supply chains.

The Anatomy of a Rollback Deployment Workflow

Your new release tested fine on staging, but it’s not playing nicely with applications and services in the wild. Your monitoring application notices something going wrong and raises the alarm. But often raising the alarm isn’t enough – to solve complex issues, you might need to roll back to the last good deployment while you figure out the root cause and get multiple people working together on the solution.

Secure your hosts with CFEngine Build modules

Last year, we launched functionality for users to add policy for reporting data, compliance reports, promise types, and other code as modules. With CFEngine Build, users can manage and update their own policy, the default policy and any additional modules separately. This makes it very easy to utilize policy or other modules written by the CFEngine team, or other community members. In this post we will take a look at using some modules to improve the security of our infrastructure.

How Monday.com Accelerates Time to Triage with Code Observability

Monday.com was on a mission to better aggregate and manage server errors for their monolith backend. But, what started as a minor change turned into a “life-changing decision”—their words, not ours—to incorporate a whole new workflow for frontend, backend, and soon mobile. Join Software Engineer Roni Avidov as she explains how Monday.com started monitoring their client-side app alongside their backend to quickly uncover blindspots and accelerate time to resolution by nearly 20 minutes per issue.

How to Optimize Your WordPress Site With Pingdom Real User Monitoring

To keep their applications and websites available and accessible, today’s businesses put a lot of emphasis on infrastructure monitoring to ensure their servers are healthy and running. Amid the hustle, many companies overlook the need to monitor a different aspect of their application: user experience.