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A Cutting-Edge Culture of Change in the Middle East: An IT Leader's Perspective

The global events of the past few years have permanently shifted us into a new era; defined by constant change, consumer-grade IT expectations, and digital innovation. Successful and sustainable digital transformation relies on an organization’s ability to make informed, data-driven decisions; achieve buy in from executive leadership; challenge the status quo; and future-proof investments against economic fluctuations.

Improve your application monitoring by reducing overhead of managing and updating alert rules

Just about every organization today relies on key applications running on complex multi-cloud environments to transact business and enable users to work. It is critical to ensure that those applications are running optimally. A solid monitoring and alerting system is required to know when an issue needs attention. But having a robust monitoring system is not enough.

Ivanti Announces Lookout CASB/SWG Partnership for Ivanti Neurons for Zero Trust Access

Ivanti is proud to have partnered with Lookout, Inc to provide zero trust secure access across highly distributed application ecosystems while protecting their users, their data and their devices from accidental and malicious data exfiltration and threats. Today we are proud to announce the general availability of Lookout CASB and Lookout SWG as an add-on to Ivanti Neurons for Zero Trust Access (ZTA).

How to get maximum value from Service Level Objectives (SLOs)

A reliable digital customer experience is critical to the success of digital-first businesses. Each minute of downtime can result in the loss of revenue, unsatisfied customers, and damage to reputation. However, as your uptime gets closer to 100%, it gets exponentially harder to improve and often comes at the cost of speed of innovation. A good balance between innovation (i.e., new feature releases) and maintaining an acceptable level of reliability is key to success in the digital world.

The Who, What and Where of Microsoft Teams Call Quality

Microsoft Teams is the world-leading collaboration and productivity tool for today’s hybrid workforce, but your users’ experience with it is only as good as the network and IT environment it operates in. There is a critical visibility gap when it comes to delivering a stellar Microsoft Teams user experience to your users. Organizations lack an end-to-end picture of what problems are happening, what is causing the problems and who is affected.

Asynchronous Correlation with Serverless360 BAM

One of the critical differences between distributed tracing and business activity monitoring is that distributed tracing usually assumes that your transaction executes from start to end in a reasonably short time. An example would be that your call to an API might then drop a message on a queue which a function processes and loads into a database.

How to drive better decision-making with reliability management

Almost every organization is going through digital transformation. According to IDC, direct digital transformation investment is growing globally at a compound annual growth rate of 15.5% and is expected to approach $6.8 trillion by 2023. Customers quickly embrace the benefits of a customer experience reshaped by technology. However, they have little patience when that technology doesn’t work as expected.

Cloud purchasing strategy KPIs: RIs, SPs, Spot, CUDs

One of the key advantages of cloud services versus on premise deployments is the wide range of purchasing options and pricing models. While it’s an attractive advantage, it can be complicated for organizations to determine the best blend of service pricing models. The ability to define the organization’s blend of purchasing strategies and display the target versus actual performance is critical for optimizing cloud cost management efforts.

Zoom Phone Delivers Local Survivability with Ribbon SBCs

Migrating to a cloud-based phone system is compelling because it eliminates the costs and time associated with deploying and managing legacy phone system/PBX hardware and proprietary business phones. However, moving 100% of an organization’s communications infrastructure off-site can present new challenges. If the connection to the cloud is lost, a site could lose both external communications and intra-site communications.