Operations | Monitoring | ITSM | DevOps | Cloud

Ribbon Voice Network Transformation - The Saving Pay for the Conversion

Ribbon's Fixed Network Transformation solutions consolidate and modernize infrastructure, eliminating inefficiencies. Ribbon provides solutions to transform both the core IP and optical networks and the IP-based communications services that run on top of that network, helping service providers expand and improve business services as well as enter new markets like unified 5G xhaul and broadband backhaul. At the same time, these transformations reduce the cost and complexity of delivering traditional residential communications services by dramatically reducing recurring power, HVAC, space, and staffing costs.

AI As It Stands: Unpacking IT Trends at SolarWinds Day

The SolarWinds IT Trends Report 2024 – AI: Friend or Foe? indicated tension in the IT industry’s outlook on artificial intelligence (AI). While there is excitement about its potential to drive productivity, concerns linger around data quality, security, and regulation. At the recent SolarWinds Day event, I sat down with Krishna Sai, Senior Vice President of Engineering, and Cullen Childress, Senior Vice President of Product Management.

Evaluating PagerDuty Alternatives in 2024 (Updated)

We live in times of instant gratification, where customers expect same-day delivery, round-the-clock tech support, and seamless browsing experiences. Disruptive technologies and continuous innovation have raised expectations for faster and uninterrupted delivery of services. This shift is compelling organizations to adapt their operations to meet these new demands and stay competitive.

Beyond Monitoring: Empowering NOCs with Automation

In the ever-evolving landscape of network operations, the role of Network Operations Centers (NOCs) has become increasingly complex and demanding. Traditional monitoring and observability tools have been crucial in identifying and alerting teams to potential issues. However, as networks grow in complexity with the advent of IoT, 5G, and other digital advancements, the sheer volume of data and incidents can overwhelm even the most robust monitoring systems.

RapidSpike Awarded Innovate UK Smart Grant for AI Website Monitoring Platform

RapidSpike, an industry leader in Synthetic User Journey website monitoring, is proud to announce that it has been awarded the highly esteemed Innovate UK Smart grant. Innovate UK, part of UK Research and Innovation, has allocated up to £25 million to support groundbreaking innovations with exceptional potential for commercial success. RapidSpike’s plans for its AI website monitoring platform has been recognised as a responsible and standout project in this regard.

Destroy on Friday: The Big Day A Chaos Engineering Experiment - Part 2

In my last blog post, I explained why we decided to destroy one third of our infrastructure in production just to see what would happen. This is part two, where I go over the big day. How did our chaos engineering experiment go? Find out below!

The Critical Role of the CMDB in Security and Vulnerability Management

Effective security and vulnerability management is crucial to safeguard organizations from ever-evolving cyber threats. At the core of these practices lies the Configuration Management Database (CMDB), a powerful resource that offers a centralized view of an organization's IT infrastructure. The CMDB plays a pivotal role in upholding robust security and vulnerability management strategies – empowering organizations to proactively identify, evaluate and address risks to their IT systems and data.

Using Private Locations with PhotonOS 5.0

Uptime.com’s Private Location monitoring tools offer a powerful solution for keeping an eye on internal endpoints. Though these services and their importance aren’t visible to the public, internal teams and customers may still rely heavily on internal services in their day-to-day functions and downtime can disrupt operations just as much as public-facing incidents.

BYO Payload: Custom event sources for Signals have landed

Automated event payloads come in many shapes and sizes. These infinitely different event structures pose a problem for users who want to send them all to the same place to page on-call staff. Unless that on-call solution supports the schema directly, you’re out of luck. While we’re proud of the number of integrations we support today for event sources into on-call, we also think the best number that we should support is infinity.