Operations | Monitoring | ITSM | DevOps | Cloud

Ever wonder what happens to all those old computers and smartphones when businesses upgrade their tech? It's not as simple as tossing them in the trash. Enter the world of IT asset disposition, or ITAD for short. This growing field focuses on responsibly managing the lifecycle of technology equipment, from reuse to recycling. It's a crucial process that balances data security, environmental concerns, and regulatory compliance. In this article, we'll explore the ins and outs of ITAD.

There’s so much talk about AI these days that it seems we quickly forget that AI isn’t a single type of technology. It’s a category, almost an umbrella term for a wide range of different technologies, applications, and approaches. The terms “Generative AI” and “Machine Learning AI” (often referred to as “Real-World AI”) describe two different branches that fall under the broader AI heading.

There is no question that wireless networks are taking over. Offices may still have Ethernet cables to each cubicle, but they usually go unused. Wi-Fi is the new LAN. So many devices, tablets, smartphones and even some laptop-type devices, are now wireless only. Today, Wi-Fi is often the primary way end users connect. “While a wired Ethernet connection is generally faster and more reliable, it forces users to be tethered to their desks.

Managing document libraries in SharePoint can become a daunting task, especially when dealing with large amounts of data. Luckily, SmiKar’s SharePoint Storage Explorer (SSE) offers a simple and efficient way to generate comprehensive reports on your document libraries. In this post, we’ll walk you through the process of using SharePoint Storage Explorer to list the sizes of all document libraries, including the file count.

The lines between IT service management (ITSM) and AIOps are blurring. The Gartner Hype Cycle for ITSM, 20241 discusses this exciting convergence. Traditionally, ITSM has focused on structured processes and best practices. AIOps brings valuable new capabilities to service management, including automation, correlation, machine learning, and real-time insights. This convergence augments established ITSM frameworks and processes rather than replace them.

Developing an AWS tagging strategy can feel like wrangling different cooks in the same kitchen. Engineers want to innovate, fix issues, and improve existing code. Finance wants to know if the company is making a healthy return on technology investments. Yet, the cloud is like a menu without the pricing. In their quest for continuous improvement, engineers can innovate without slowing down. And this can consume more computing resources than expected, leading to a surprise AWS bill.