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Alerting

New in Grafana 8.2: Test contact points for alerts before they fire

Grafana 8.2 was released last week, and we’re excited to announce one of its new features: contact point testing. Now users of Grafana 8 alerting can test their contact points right from the contact points page. This feature makes it easier to configure Grafana 8 alerting and gives you the confidence in knowing that your contact points are working as expected before they fire. Here are the basics.

Incident Management Process- 6 Tips to Better Prepare Your IM Process for The Holiday Season.

Holiday retail sales are likely to increase between 7% and 9% in 2021, according to Deloitte’s annual holiday retail forecast with holiday sales totaling $1.28 to $1.3 trillion during the November to January timeframe. Deloitte also forecasts that e-commerce sales will grow by 11-15%, year-over-year, during the 2021-2022 holiday season.

How Patient-Centered Care Improves Patient Outcomes

The patient-centered care (PCC) model enhances the way providers interact with patients during the care delivery process. Clinicians that show compassion and empathy toward patients are more likely to achieve meaningful, positive doctor-patient relationships. Indeed, care teams that prioritize PCC have a proven approach to improving patient satisfaction and increasing patient retention.

7 reasons why you need an Alert Management solution

As a modern enterprise your digital infrastructure – in all likelihood – is a multi-tiered, evolving, and expanding combination of services built on next-gen technologies. This dynamic configuration of servers, networks, applications, routers, etc. provides you with the agility to respond to rapidly changing customer demands. But it also tests the resilience of your digital infrastructure. Each microservice, each integration, each little update can snowball into a major outage.

Evolution of Mass Notification into Critical Event Management

According to the 2020-21 MIM Annual report, 73% of respondents felt their companies did not invest enough into Major Incident management. While your organization likely has a stand-alone mass notification tool, it is often no longer enough to handle a critical event in the most effective way. This is where a Critical Event Management platform comes in.

Resolve Actions Pro - Introduction to Action Tasks

Learn more about what makes an Action Task in Resolve Actions Pro. Action Tasks are the fundamental building blocks of an automation or runbook. An action task performs a specific function, and usually returns some sort of output (so you use that data later on in your automation, or to change the flow of your automation).

Automate, Group, and Get Alerted: A Best Practices Guide to Monitoring your Code - Part 2

Missed part one? Check out the full guide here. As companies grow, so do their products, teams, and the number of external tools. For engineers, that can mean code sprawl, data silos, notification fatigue, and some “what the…?” moments along the way as they try to make sense of it all.

Reliable Alerting with Icinga and SIGNL4

You’ve probably been in this situation before – you’re using Icinga to monitor your infrastructure and Icinga detects a critical issue but nobody notices it. It might be an urgent maintenance request, an unexpected breakdown, or a service quality issue. But your technicians or service engineers are neither in the control room nor in front of the dashboard to see the issue and its urgency.

Europe Based Status Page Servers Now Available

Germany has been called The Land of Data Protection and Security and we as a German company have been asked from the start, do you have EU based servers? And we can finally say YES we do. Our Europe based servers are now generally available, they are specifically located in Frankfurt Germany, so if you’re a European company you can enjoy keeping your (and your customer’s) status page data in the most privacy minded state.