Operations | Monitoring | ITSM | DevOps | Cloud

A Closer Look at PagerDuty's New AIOps Capabilities

Another PagerDuty Summit is in the books, and we’re still coming down from the excitement and energy our customers and community showed us over the past week. We made several big announcements over the course of the conference, but none more significant than the AIOps advancements on our digital operations platform. We introduced a number of ways customers can apply machine learning algorithms and automation to a wide range of workflows across the platform.

Respond to Alerts Faster With the Bidirectional Slack Integration for LogicMonitor

LogicMonitor is pleased to announce enhancements to our Slack integration. The new integration is now bidirectional, allowing users to acknowledge and SDT alerts from their Slack workspace. LogicMonitor accounts come pre-configured to integrate with Slack. The integration enables LogicMonitor to create Slack Channel Notifications based on LogicMonitor alerts.

Managing your Log Volume across Multiple Accounts Just Got Easier

Many organizations are adopting centralized logging tools so that they have one place for all of their data. This is generally easier than having separate tools across teams for log storage and analysis. But centralized logging introduces new challenges, like how to segment those logs according to the teams or developers where they are the most relevant. And, how to manage log volume.

PagerDuty for Microsoft Teams Meetings

There’s no “i” in Teams…but there are two “i’s” in “PagerDuty for Microsoft Teams Meetings.” Sometimes a face-to-face meeting—or its digital equivalent, the video conference—is exactly what’s needed to solve a digital incident that’s constantly evolving. The ability to get key stakeholders together in a single video meeting to discuss an incident can speed up valuable response time and save potential lost revenue.

Responders Assemble: Connect Remote Teams Instantly to Cut Incident Impacts With PagerDuty's Zoom Integration

We are excited to announce PagerDuty’s flexible, one-touch integration with Zoom Video Communications. The integration gives users the ability to create Zoom meetings directly within PagerDuty so teams can instantly assemble face-to-face, share incident details in real time, and orchestrate comprehensive incident response.

Introducing Multiple Shipping Tokens for Logz.io Accounts

We’re excited to share that we’ve revamped our Shipping Tokens feature! If you’re a Logz.io user, you’re familiar with the key role tokens play in shipping and protecting your data. As a form of virtual identification, tokens help us properly attribute data to the right account. They are required in a variety use cases such as log shipping, API access, and read access. And in addition, they are also mandatory for compliance.

The PagerDuty Platform Release: It's Time to Master Digital Operations

Even before the COVID-19 pandemic, increasingly complex and often distributed technology environments posed a challenge for software-driven enterprises. Now, the global health catastrophe has accelerated digital transformation timelines and forced a complete shift to digital interactions between enterprises and customers, as well as internally between teams and coworkers. What IT professionals have accomplished in the past 6 months is nothing short of astounding.