“I’ve received so many tickets where I would spend hours troubleshooting four or more applications to try and find what was causing the latency when it was connection speed all along,” shares Aaron Hilton, a system administrator at Central Maine Healthcare system. Aaron is one of the main points of contact for resolving Citrix tickets, and the lack of visibility into the Citrix delivery infrastructure caused him to be reactive instead of proactive.

For several years I have worked with healthcare customers deploying, managing, and supporting Citrix environments that serve applications and desktops to thousands of users.

Healthcare institutions are increasingly implementing clinical communication and collaboration (CC&C) platforms to improve the productivity of care teams. Automated CC&C platforms perfect care orchestration plans to ensure providers have the means to satisfy the ever-changing needs of patients. Key features of CC&C platforms include real-time, secure mobile messaging and alerting; digital, intelligent on-call schedules; time-stamped message statuses; and automated alert escalations.

With the never-ending potential of technology to disrupt everyday processes, more and more industries are deciding to adapt to one exciting area of innovation today: artificial intelligence (AI). In fact, Global Industry Analysts Inc. predicts that AI will be worth 164.03 billion GBP by 2026, and here, we look at four industries set to be disrupted by AI. Since the healthcare sector collects and greatly depends on personal data from their patients, AI will play a crucial role in data management.

Business Intelligence is essentially an umbrella term that includes infrastructure, best practices, and applications needed to analyze data and support decisions. In the age where data holds unlimited transformative potentials, hospitals and healthcare institutions are diving headfirst to harness the power of data through business intelligence (BI) services.

While Healthcare IT leaders take great care in choosing the right Electronic Health Records system, some may overlook the critical role that a virtuali zed desktop delivery infrastructure like Citrix and VMwareHorizon plays in providing access to Cerner and other mission-critical applications.