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The latest News and Information on Service Reliability Engineering and related technologies.

What SREs Can Learn from Capt. Sully: When to Follow Playbooks

When are you smarter than your playbooks, and when are your playbooks smarter than you? That’s a question that engineers rarely step back to consider. The rational, disciplined parts of our minds tell us that the playbooks we are supposed to follow were carefully designed and tested, and that we should stick to them at all costs.

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Golden Signals - Monitoring from first principles

Building a successful monitoring process for your application is essential for high availability. In the first of this three-part blog series, Safeer discusses the four key SRE Golden Signals for metrics-driven measurement, and the role it plays in the overall context of Monitoring. Monitoring is the cornerstone of operating any software system or application effectively. The more visibility you have into the software and hardware systems, the better you are at serving your customers. It tells you whether you are on the right track and, if not, by how much you are missing the mark.

Kubernetes Health Check Using Probes

Kubernetes is an open source container orchestration platform that significantly simplifies an application's creation and management. Distributed systems like Kubernetes can be hard to manage, as they involve many moving parts and all of them must work for the system to function. Even if a small part breaks, it needs to be detected, routed and fixed. These actions also need to be automated. Kubernetes allows us to do that with the help of readiness and liveness probes.

Quickly troubleshoot application errors with Error Reporting

Are you familiar with the four golden signals of Site Reliability Engineering (SRE): latency, traffic, errors, and saturation? Whether you’re a developer or an operator, you’ve likely been responsible for collecting, storing, or analyzing the data associated with these concepts. Much of this data is captured in application and infrastructure logs, which provide a rich history of what is happening behind the scenes in your workloads.

Traditional vs Modern Incident Response

An incident is an event (network outage, system failure, data breach, etc.) that can lead to loss of, or disruption to, an organization's operations, services or functions. Incident Response is an organization’s effort to detect, analyze and correct the hazards caused due to an incident. In the most common cases, when an incident response is mentioned, it usually relates to security incidents. Sometimes incident response and incident management are more or less used interchangeably.

Service Level Objectives: Where do we start?

Most of us have heard about SLOs and what they mean but always found it hard to start adopting them across our teams. This video is a way to demystify the journey of adoption of SLOs, with examples of how several large companies like Disney adopted them. Whether you are new to the DevOps/SRE world or an experienced developer, you will learn a fresh approach to making software more reliable!

Everything you need to know about Squadcast and Microsoft Teams Integration

Microsoft Teams is one of the most versatile tools in terms of providing collaboration and chat solutions to numerous enterprises. We at Squadcast understand how important Microsoft Teams can be for your organization. Hence, we bring you this blog on Squadcast-Microsoft Teams integration that will tell you how this integration can help in improved incident management, effective collaboration and a lot more.

Top 13 Site Reliability Engineer (SRE) Tools

The role and responsibilities of a site reliability engineer (SRE) may vary depending on the size of the organization, and as such, so do site reliability engineer tools. For the most part, a site reliability engineer is focused on multiple tasks and projects at one time, so for most SREs, the various tools they use reflect their eve-evolving responsibilities.

Why and How SREs Can Benefit from Feature Flags

When you think of who uses feature flags, your mind most likely goes to developers. In general, feature flags are closely associated with software engineering. But Site Reliability Engineers, too, can benefit from feature flags. SREs may not be the ones to create feature flags, but they should work closely with developers to ensure that the applications their teams support include feature flags.