Operations | Monitoring | ITSM | DevOps | Cloud

A history of Site Reliability Engineering from its origins at Google in 2003 to the present.

In one of our previous articles, we discussed what an SRE is, what they do, and some of the common responsibilities that a typical SRE may have, like supporting operations, dealing with trouble tickets and incident response, and general system monitoring and observability. In this article, we will take a deeper dive into the various SRE principles and guidelines that a site reliability engineer practices in their role.

Follow these steps to write a great SRE job resume.

Improving your influence over the company will help you deliver high quality work as your goals will be closely aligned with those of the company. In this blog piece, Ricardo has explained how to improve your influence as an SRE. Balancing fast-paced business requirements with the demands of keeping production services stable is not an easy task.

The need for relevant and contextual telemetry data to support online services has grown in the last decade as businesses undergo digital transformation. These data are typically the difference between proactively remediating application performance issues or costly service downtime. Distributed tracing is a key capability for improving application performance and reliability, as noted in SRE best practices.

An explanation of the meaning of SLA, SLO and SLI, and how SREs should use each concept to manage reliability.

In this episode Jason is joined by Gustavo Franco, Senior Engineering Manager at VMWare, to chat about chaos in the Gustavo’s early days. Gustavo reflects on Googles early disaster recovery practices, to the contemporary SRE movement.

Cloudflare is a global cloud services provider that is based all over the globe, from San Francisco, US to London, England to Sydney, Australia. Their mission, as stated front and center on their homepage, is to help build a better Internet. While that may read like hyperbole, their numbers are impressive - Cloudflare has over 126,000 paying customers and 95% of Internet Users in the developed world are within 50ms of their network.

SREs and SWEs complement each other, but they perform different tasks and focus on different priorities.

Software development is getting faster and more complex – frustrating IT operations teams more than ever. So, DevOps gained popularity in order to combat siloed workflows, decreased collaboration and a lack of visibility. While establishing a culture of DevOps has helped teams collaborate better and deliver reliable software faster, DevOps teams don’t necessarily have someone specifically dedicated to developing systems that increase site reliability and performance.