Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

ITSM Beyond IT: How Enterprises Use ITSM Across Departments

In this evolving digital world, organizations that only focus on implementing new technologies will not reach the top unless they know how to manage them effectively with ITSM. IT Service Management (ITSM) is an organization’s strategic approach for designing, creating, delivering, managing, and supporting IT services. ITSM has shaped IT operations for decades. Traditionally, it focused more on internal procedures and efficiency and less on user experience.

How to Set Up Geolocation Insights | Grafana Cloud's Frontend Observability | Grafana Labs

Want to set up geolocation insights in Grafana Cloud's Frontend Observability? In this step-by-step tutorial, we'll show you how to configure geolocation tracking, use MaxMind's offline database for geocoding, and apply filters for precise location-based insights.

Best Practices and Demo: Grafana Cloud's End-to-End IRM Solution | Grafana Labs

Grafana Cloud’s Incident Response and Management solution provides workflows that span creating alerts and SLOs, managing on-call and incident response, and learning from postmortems – all within the context of your observability stack. In this session, you’ll learn best practices for making the most of this IRM solution, including leveraging the historical incident data that’s accessible within Grafana Cloud.

Monitoring SaaS application health: How APM ensures uptime and performance

Software as a Service (SaaS) applications are the driving force behind modern digital enterprises, enabling seamless business operations across industries like finance, marketing, retail, and IT. From CRM platforms and e-commerce solutions to project management tools and cloud storage services, these applications offer businesses the agility and scalability they need to thrive.

Pod Memory Usage: Tracking, Commands & Troubleshooting

Your containers are running, nd your clusters seem fine, but then you get that dreaded alert – memory pressure. Whether you're scaling up your infrastructure or just trying to keep things running smoothly, understanding pod memory usage isn't just nice to have – it's essential knowledge for any DevOps engineer worth their salt. Let's cut through the noise and get straight to what matters: practical ways to track, analyze, and fix memory issues in your Kubernetes pods.

Splunk Federated Data Management - Process, Route and Search Cisco ASA logs

Imagine you have Cisco ASA logs that you want to onboard to the Splunk platform and Observability Cloud, but not all the logs need to be onboarded; some need to stay on low-cost storage like S3. In addition, you must mask or encrypt data before the logs are onboarded to these platforms. In this video, we will explore how Splunk Federated Data Management can assist with this challenge and help maximize the value of your data.

API Latency: Definition, Measurement, and Optimization Techniques

When applications experience performance issues, API latency is often a primary factor. For DevOps engineers, a clear understanding of API latency is essential for both resolving current performance problems and establishing preventative measures. This guide examines API latency from a technical perspective, covering its definition, measurement methodologies, and practical optimization techniques.