Operations | Monitoring | ITSM | DevOps | Cloud

Over the past year, many organizations have stagnated or struggled as a result of the global pandemic. Other businesses, specifically those who benefit from the widespread shift to remote work, have achieved unprecedented growth—none more so than video conferencing providers. Now, platforms like Microsoft Teams and Zoom are introducing new features that position them to become much more than video communication tools.

Earlier this year, as organizations around the world adapted to new remote working environments, Nexthink released a library pack to support IT teams through this transition. The Remote Worker Experience pack introduced a multitude of new dashboards, remote actions, investigations, metrics and Engage campaigns. All with a single objective: monitor, manage and improve the current remote working landscape.

Yesterday, FireEye published a report about a global intrusion campaign that utilized a backdoor planted in SolarWinds Orion. Attackers gained access to the download servers of Orion. They managed to infect signed installers downloaded by Orion users who had all reason to believe that the packages are safe and had not been tampered with. With this information out in the world, teams are scrambling to investigate if their environments are affected by this breach.

Linux system monitoring is necessary to ensure uptime, indicate system resource usage, and show which apps are consuming what percentage of resources. Monitoring Linux thereby enables users to properly manage applications and ensure the system is in good health.

System administrators play a vital role in every organization’s IT department, and one of the key responsibilities they have is to troubleshoot employees’ devices in case of device issue or malfunction to prevent loss of productivity. With employees working from remote locations, especially now during the pandemic, troubleshooting can be challenging without the device being physically present.

Building SaaS products is hard. Making customers happy is even harder. I should know, I’ve built a start-up that failed! But, not everything is that bad. I learned a lot. Now I maintain a few open-source Node.js projects at Sematext. It’s an observability SaaS. I joined to help make the log management features as good as they can be. If you’ve never heard that term before, my co-worker wrote a great introductory explanation of what Log Management is right here.

The Network Monitoring Dashboard is critical for your users to process, interact with, and analyze data. While most enterprise teams understand the essentiality of dashboards, they often fail to maintain the efficacy of a well-designed dashboard. A common phenomenon among dashboards is that even the most sophisticated-looking dashboards, embedded with colorful graphics, can be deceptive and uninformative for the decision-making process.

VirtualMetric and ConnectData Sintel stepped into a partnership to deliver all-in-one monitoring solutions for cloud service providers, managed service provider and telecoms in France. The new partnership combines the experience of ConnectData Sintel on the French market with the advanced capabilities of VirtualMetric to deliver in-depth data analytics for the health and performance of large infrastructures.