Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Ask Miss O11y: How Can I Convince My Organization to Invest in Instrumenting for Observability?

We recently hosted a Twitter Space, and a question came in regarding speaking to executives about instrumenting for observability. It’s a great topic we love expanding on. Here’s the answer we provided.

THWACK Livecast: Automating Your Way Beyond Simple Incident Management

Presented by: Kevin M. Sparenberg (KMSigma) and David Russell (david.russell.CSM) It’s time to take your service desk solution to the next level with automation rules. Built on the framework of simple rules, you can improve efficiency, refine standardized processes, and transform the way your organization runs. This THWACK© Livecast is all about how automation rules in SolarWinds© Service Desk can help lighten the load and allow your teams to focus on those big picture projects which actually improve the business. Let's stop getting bogged down in the minutia and manual interaction of incident management and instead look at ways to lighten your load.

What is a Data Warehouse? Benefits and Tips

A data warehouse (DW) is a centralized repository of data integrated from multiple systems.. This data is often cleansed and standardized before being loaded. Designed to support analytical workloads, a data warehouse can help organizations better leverage both current data and historical data to improve decision-making through the analysis of business processes and outcomes.

Equip any user to monitor Kubernetes with the Overview Page

Many organizations use Kubernetes to orchestrate their containerized applications. But because Kubernetes is complex, application developers may take some time to ramp up on the intricacies of monitoring a Kubernetes environment. This means that teams often need to create internal documentation and offer hands-on training to bridge the knowledge gap.

NiCE Active 365 Management Pack 4.1 released

Microsoft 365 services help companies worldwide improve business and revenue by providing best in class digital workspace experience. The NiCE Active 365 Management Pack complements this by advanced M365 monitoring such as full Teams Call analysis integrated into Microsoft SCOM. Advanced monitoring and analytics help you reveal unwanted micro-events influencing the health and performance of the system and its users.

Maintaining High-Velocity Feature Development, Without Sacrificing Quality

As in any high-growth environment, expanding your suite of products and capabilities can contribute to a growing backlog of errors, and challenges prioritizing them… a scenario not lost on the team at Airtable, a connected apps platform that more than 300k organizations, including 80% of the Fortune 100, rely on to connect their teams, data, and workflows. To support organizations like Amazon and IBM, Airtable ships new features and updates through multiple deployments a week.

10 Ways MSPs Can Punch Above Their Weight

Sometimes we associate fast-growing networks with power and success, but being small doesn’t mean you can’t compete—you just need to be smarter at creating a sustainable competitive advantage. Here are 10 things you can do as a small managed service provider (MSP) to punch above your weight. A documented process is a consistent process. And once you document how a process is carried out, you can then look for ways it can be improved.

Measuring Cloud Instance Costs for FinOps

Achieving cost savings is one of the main drivers for cloud adoption. But for most companies, controlling cloud spend is much more challenging than anticipated. In a recent survey, 94% of IT decision makers report they are overspending in the cloud. Our own survey on cloud costs revealed 90% of executives say better cloud cost management and cost reduction is a top priority.